Commercial Service Technician Lead

Fuze HR is currently seeking an experienced and customer-focused individual to join our team as a Commercial Service Technician Lead. In this role, you will play a pivotal role in providing exceptional service to our commercial and industrial customers by overseeing service and installation of doors and docks in today’s ever-changing market.

Position Overview: Our business is rapidly growing, offering ample opportunities to install and service various types and makes of equipment. While this position will involve a significant amount of out-of-town work in Northern or Remote areas, we provide paid lodging and hotels, along with excellent opportunities for overtime and a $2.00/hour industrial premium during these projects.

Responsibilities:

• Service and install various products, including sectional doors, rolling doors, fire doors, vehicle restraints, impact doors, and loading dock equipment.
• Repair and troubleshoot defective equipment.
• Maintain proper truck stock, inventory, and company vehicle.
• Ensure accurate timekeeping by detailing job numbers, travel time, labeling equipment, and completing job assignments in a timely manner.
• Interact with customers, end-users, and general contractors courteously and professionally.
• Apply critical thinking and problem-solving skills to address diverse door and site requirements.
• Perform routine preventative maintenance.
• Adhere to all safety policies and procedures.
• Promote the company’s operational visions, values, and goals.
• Participate in training or other team activities to support ongoing continuous improvement.
• Perform other duties as assigned by the Manager or their designate.

Qualifications:

• At least 3 years of experience in rolling, high-speed, sectional, dock levelers, and mega doors preferred. Contact us if you have some or most of the above.
• Welding and/or electrical experience is a plus.
• Travel required (overnight, weekends, on call).
• Valid driver’s license with a clean driving record.
• Demonstrated mechanical aptitude and troubleshooting skills.
• Ability to handle a physical workload.
• Proficient with power tools.
• Independent work capability.
• Service-oriented individual with effective written and verbal communication skills.
• Comfortable working at heights.
• Adaptability to a changing work environment.
• Effective interpersonal skills.
• High school diploma or equivalent.
• Must pass a background check.
• Basic math skills.

Working Conditions:

• Must be able to work in any weather conditions (indoors/outdoors).

We Offer:

• Competitive base salary.
• Competitive and comprehensive benefit package (100% company-paid).
• Unionized work environment.
• Company truck and Fuel Card.
• Paid on-call rotation and standby fee.
• Company-paid power tools (must supply own hand tools).
• Growth opportunities.
• Pension Plan.
• Ongoing training.
• Positive work environment.
• Stable, growing company.

If you are ready to take on this exciting opportunity, please submit your resume to Nhung Nguyen at [email protected] . We appreciate all applicants; however, only suitable candidates will be contacted.

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• Job ID / No. du Poste: 35766
• Open Positions / Postes Ouverts: 1