Account Manager

Job Title: Account Manager

This job description outlines a dynamic role in a non-profit organization, offering a competitive salary, comprehensive benefits, and opportunities for professional growth. The organization values a positive and supportive work culture, emphasizing flexibility and a balance between in-office and remote work. The role is an account manager to manage existing accounts in the Non For Profit space through client engagement, meetings and relationship building.

Responsibilities:

• Grant processes and donor relations, ensuring effective communication and engagement.
• Social media platforms and contribute to the creation of engaging content.
• Refine processes to retain and grow relationships with donors.
• Execute customer success strategies to enhance donor satisfaction.
• Compelling newsletters and written communications to keep donors informed.
• A high level of detail orientation in all tasks.

Qualifications:

• Communication skills, particularly with a young and dynamic audience.
• Experience in account management and customer success.
• Proficiency in MS Office; knowledge of social media platforms.
• Organizational and detail-oriented skills.

Opportunities for Growth:

-Clear paths for career advancement within the organization.

Reporting Structure:

– This role reports directly to the CEO and VP

Company Culture:

• positive and supportive environment within the non-profit sector.
• Requirements:
• in MS Office; familiarity with social media platforms.

Work Hours:

-In-office presence required at the beginning, transitioning to a hybrid model.

Work Environment:

• more in-office, with the flexibility for remote work on Fridays and during travel.
• two weeks at Christmas, the office will close for an extra day.
• team lunches, with two lunches out each month.

Travel:

– Occasional travel may be required.

#ONDT

• Job ID / No. du Poste: 35724
• Open Positions / Postes Ouverts: 1