Account Manager

Do you have previous data entry, customer service, and admin assistance experience in the finance/accounting industry and is looking for work? If so, please do not hesitate to apply now!!

Job title: Account Manager

Assignment length: 3-6 months with possibility of extension

Nature of job: Data entry, admin assistance, customer service

Key Duties & Responsibilities:

• Assist the processing and operations team with posting cash and processing requests
• Serve as the primary point of contact on administrative and frontline support matters (escalate any portfolio related and operational inquiries to the Manager of Financial Service Operations)
• Maintain records of feedback, issues or concerns, and escalate proactively
• Support various projects as needed
• Perform other related duties as assigned

Knowledge, Skills & Abilities:

• Proven customer service skills
• Exceptional communication skills via email, phone and in-person
• Proficient with MS Office Suite (Excel)
• Tech savvy; an ability to learn and adapt to new computer applications
• Analytical, critical-thinking, and problem-solving skills

Education & Experience:

• College or University Degree, preferably in Business Administration, Accounting or Finance, or a combination of education and work experience
• 1+ year of customer service experience

• Job ID / No. du Poste: 26372
• Open Positions / Postes Ouverts: 1