Service Coordinator

Job Title: Service Coordinator (Service/Installation Coordinator)

Location: Mississauga

Salary: $50,000 – $60,000 per year (Permanent, Full-Time)

Hours: Monday to Friday, 7:30 am – 4:30 pm

Why Join Us?

This is a fantastic opportunity to step into a dynamic role as a Service Coordinator, where you’ll be at the heart of planning efficient, profitable, and safe repairs, installations, and inspections. If you’re someone who thrives in a fast-paced environment, enjoys problem-solving, and has exceptional organizational skills, this role is perfect for you!

What’s in it for you?

• Competitive Salary: $50k-$60k per year
• Benefits: Flexible Group Benefits Package (after probation)
• Retirement Savings: 2% RRSP matching after six months
• Time Off: 2-3 weeks of vacation to recharge and relax
• Work-Life Balance: Consistent Monday to Friday schedule

Your Role at a Glance:

As the Service Coordinator, you’ll play a pivotal role in enhancing productivity and efficiency within the service department. Your efforts will directly contribute to increasing customer loyalty by ensuring projects are completed to the highest standards. You’ll be the go-to person for coordinating schedules, managing communications, and optimizing processes.

Key Responsibilities:Scheduling & Planning:

• Schedule all inspections and service projects according to contracts and maintain accurate frequency records.
• Review job files thoroughly, ensuring smooth and efficient installations and repairs.
• Serve as the primary contact for customers regarding job status and scheduling.
• Manage customer portals and work order management systems.
• Make proactive recommendations for process improvements.
• Coordinate equipment and materials needed for safe and effective project completion.

Profitability & Performance:

• Drive efficiency by thoroughly reviewing and organizing projects.
• Support leadership by conducting annual and probationary reviews for service crews.

Administration & Compliance:

• Maintain and update scheduling, customer information, and employee certifications.
• Ensure compliance with safety regulations and company policies.
• Assist with financial management by providing performance reports and maintaining strategic partnerships.

What You Bring to the Table:

• Exceptional Customer Service: You’re a natural at building relationships and delivering satisfaction.
• Organized & Detail-Oriented: You can handle multiple tasks without missing a beat.
• Positive Attitude: You bring a team-oriented mindset to work.
• Tech-Savvy: Comfortable navigating various software and systems.
• Adaptable: You thrive in fast-paced environments and embrace challenges.

Ready to Apply? Don’t Wait!

Interviews are happening now, and this opportunity won’t be available for long. If you’re ready to take the next step in your career, apply today!

Email your resume to: Syndel Gerlings at [email protected]

Visit us at: www.fuzehr.com to explore all open positions.

We look forward to hearing from you!

• Job ID / No. du Poste: 39165
• Open Positions / Postes Ouverts: 1