Regional Technical Manager (RTM) – Montreal

Our client, an innovator and leading ‘OEM’ of commercial cooking equipment to the hospitality food industry, is in search of a Regional Technical Manager, responsible for the Montreal region.

Apply your unique food-service & culinary career experience to leverage this rare opportunity to join a prestigious, global organization with stable, double-digit growth in Canada.

What our client offers:

• Competitive base salary of $ 85,000 + performance bonus paid quarterly
• Company paid benefits package, pension plan with RRSP matching
• 20 paid vacation & personal days per year
• Fully paid company vehicle provided
• Gas card
• Laptop, cellphone, peripheral technology tools as required for Home Office
• Extensive training supporting their business service model, sales cycle and related processes and procedures including ‘hands-on’ use of equipment
• Supported with a comprehensive service structure and product knowledge technical training

Your tasks as the Regional Technical Manager:

·Interview, hire, negotiate contracts as needed

·Assist in planning, assigning, and directing the goals of the service organization, including inventory management, first time fix rate, and resolution time

·Provide communication back to the Service Partners on their performance to ensure they can take the appropriate action to meet the needs of our customers.

·Prepares monthly territory reports and travel/calendar itineraries in a timely manner.

·Review and approve service partner warranty invoices and ensure invoices are processed in a timely manner.

·Address complaints and resolve problems in a timely manner ensuring that the appropriate Service Partner is providing our customers professional service.

·Responsible for supporting sales process including End Users, Equipment Dealers, Manufacturers Representatives, Regional Sales Managers and the Regional Sales Directors, etc.

·Other duties assigned

The required qualifications of the Regional Technical Manager:

·A minimum of 5+ years of experience

·Must be fully bilingual.

·Associates/Bachelor’s degree in Electronics from an accredited college or university; or equivalent combination of education and relevant experience.

·Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.

·Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

·Strong interpersonal, oral and written communication skills at all levels

·Self-starter.

·Detail oriented.

·Able to work independently and as a team player.

·Enthusiastic, motivated and results-oriented.

·Valid clear drivers license

Don’t miss out on this great opportunity. Our client is interviewing now and this position will not be available for long. If you’re interested, please apply now

We are looking forward to hearing from you

Fuze HR Solutions is committed to building a diverse, accessible, and equitable workforce. Our approach is twofold. Both internal, where we focus on creating a diverse and inclusive environment for our employees, and external, where we source and recruit from the most diverse candidate pools. Our teams are educated on current best practices at attracting, retaining, and working with the most talented and diverse candidates.

As an equal opportunity employer, we are committed to accommodating every candidate and encourage those who identify as a member of a visible minority group, or a person with a disability and requiring specific accommodations, to apply.

For all questions, comments and feedback on our diversity and inclusion programs and policies or to request information relating to accommodation measures, please contact your local Fuze HR Solutions branch.

We look forward to working with you

• Job ID / No. du Poste: 39215
• Open Positions / Postes Ouverts: 1