We are looking to hire an A/V Installation and Service Manager in beautiful Abbotsford, BC! Are you a passionate, service-oriented individual who loves delivering custom A/V Solutions for commercial and institutional clients? Are you a confident leader with strong project management skills? The successful Installation and Service Manager will spend their days leading diverse teams, managing complex projects, and driving client relationships across multiple locations – if this sounds exciting, apply today! We can't wait to introduce you to your next chapter.
What are the Perks?
- Awesome company that puts their people first, promotes from within, and invests heavily in the growth and development of their team members!
- Competitive salary between $90,000 – 120,000/year + bonus!
- Comprehensive benefits, RRSP with employer match, 100% tool/resource coverage!
- Fun, collaborative work environment (mix of in-office and customer sites)!
What are the Responsibilities?
- Lead, coach, mentor, and manage people and processes in support of installation and service operations
- Motivate employees, manage performance challenges, and resolve conflicts to ensure an ongoing positive work environment
- Develop and implement training initiatives to enhance technical and leadership skills, drive growth and continuous improvement of team members
- Oversee multiple projects simultaneously, ensuring timely delivery and adherence to client requirements while effectively maintaining budget & timeline
- Effectively allocate personnel & resources, manage schedules, and coordinate with stakeholders.
- Monitor workload distribution and adjust assignments to optimize productivity and efficiency, accommodate shifting priorities.
- Provide oversight for AV system installations, integrations, and troubleshooting.
Stay abreast of emerging AV technologies, including video conferencing systems, display solutions, and control systems, ensure compliance with industry and/or safety requirements.
Serve as beacon of guidance for complex technical issues, guiding teams through advanced troubleshooting. - Develop and maintain strong relationships with clients, acting as the primary point of contact for BC & AB.
Address Client concerns, provide conscientious and intelligent solutions to achieve their satisfaction and secure future business - Develop and manage regional budgets, forecasts, and financial reports.
- Oversee project financials, ensuring cost controls are in place and projects are completed on time, within budget.
- Contribute to the development of growth strategies and operational improvements.
Identify opportunities for innovation and process optimization to enhance service delivery, participate in management strategy discussions. - Other duties as required.
What are the Requirements?
- 7+ years of experience in the audiovisual industry, including roles in Project Management and Team Leadership
- Relevant industry certifications such as AVIXA CTS, CTS-I, CTS-D, PMI PMP, or similar, will consider uncertified individuals who present the right mix of technical, service, and leadership depth
- Proven ability to lead and manage diverse teams
- Strong technical knowledge of AV system integration, service, and troubleshooting.
- Keen project management skills, with the ability to manage dynamic and/or competing priorities.
- Strong customer-facing communication and relationship management skills, MUST be fluent in English.
- Budgeting and financial management experience, strong financial acuity
- Excellent problem-solving, negotiation, and critical thinking skills.
- Ability to work independently and make informed decisions under pressure.
- Commitment to continuous improvement and professional development.
- Valid Class 5 Driver's License and ability to drive a vehicle
If you are interested in this exciting opportunity, please apply now or email your resume to Chris Hutton at [email protected] or call 778-871-7901
#BRBC
Contract Info / Information sur le contrat
- Job ID / No. du Poste: 45433279
- Open Positions / Postes Ouverts: 1
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