Senior Quality Control Associate

Permanent New

Senior Quality Control Associate – Toronto (Fuze HR)
Location: Toronto, ON
Type: Full-Time, Direct Hire
Reports to: Quality Assurance Manager
Salary” $60,00

About the Company
Our client is a dynamic and growing Canadian manufacturing and co-packing organization, committed to high-quality production standards and operational excellence. They operate in a hands-on, collaborative environment with a flat structure that encourages accountability, professional growth, and cross-functional teamwork. The team embraces a growth mindset, continuous improvement, and a strong focus on quality at every stage of the production process.

Position Overview
The Senior Quality Control Associate plays a key leadership role in supporting daily quality operations while acting as a trusted second to the Quality Assurance Manager. This position is both hands-on and mentorship-oriented, responsible for guiding junior QA staff, leading investigations, and supporting cross-functional teams across production, co-packing, and logistics. The ideal candidate thrives on the production floor, communicates confidently, and ensures compliance with quality systems while continuously improving processes.
This is a floor-focused role (~70% floor, 30% desk) with the ability to step in and lead in the absence of the QA Manager.

Key Responsibilities

Quality Systems & Compliance
  • Execute QA activities aligned with management direction and priorities.
  • Maintain compliance with SOPs, work instructions, and company quality standards.
  • Support the continuous improvement of the Quality Management System (QMS).
  • Participate in internal, customer, and third-party audits as required.
Non-Conformance & Corrective Action
  • Lead or support investigations into non-conformances, deviations, and complaints.
  • Conduct root cause analysis and assist in implementing corrective and preventive actions (CAPA).
  • Ensure timely and effective closure of assigned quality issues.
Operational Quality Support
  • Provide hands-on QA support to production and co-packing teams.
  • Review and approve quality documentation, batch records, and release paperwork.
  • Escalate quality risks or concerns promptly to management.
Training & Mentorship
  • Mentor and coach junior QA staff and cross-functional team members.
  • Reinforce quality expectations and SOP adherence on the floor.
Continuous Improvement & Collaboration
  • Identify trends, risks, and improvement opportunities; provide recommendations.
  • Act as a trusted quality partner for Operations and leadership teams.
Must-Have Qualifications & Experience
  • Minimum 5 years QA experience in manufacturing, packaging, co-packing, or logistics environments.
  • Hands-on experience on the production floor; understands workflow and line operations.
  • Proven ability to lead non-conformance investigations and perform root cause analysis.
  • Familiarity with ISO, GMP, or similar quality frameworks (asset).
  • Strong understanding of QA systems, audits, SOPs, and CAPA processes.
  • Ability to confidently escalate and address quality issues; professional and accountable.
  • Basic to intermediate computer skills (Microsoft Office; ERP experience a plus).
Skills & Competencies
  • Detail-oriented with strong defect detection and analytical skills.
  • Self-motivated, curious, and proactive problem-solver.
  • Strong interpersonal skills; able to work collaboratively with cross-functional teams.
  • Confident yet professional when calling out quality issues on the production floor.
  • Strong communication, both written and verbal.
What Success Looks Like
  • QA activities executed effectively and consistently.
  • Early escalation of risks and resolution of issues.
  • Smooth operations in the QA team with reinforced SOP adherence.
  • Positive collaboration with Operations and leadership teams.
Compensation & Benefits
  • Competitive market salary (specific range to be shared with qualified candidates).
  • Potential performance-based bonus.
  • Standard benefits package; minimum 2 weeks vacation, increasing with tenure.
  • Opportunity to grow within a collaborative, hands-on environment.
Why Join
  • Be part of a growing Canadian manufacturing organization with high standards of excellence.
  • Hands-on role with real impact on production quality.
  • Mentor and shape junior QA staff while developing your leadership skills.
  • Work in a collaborative, flat-structured company that values accountability and continuous improvement.
This posting reflects the must-have elements from the intake call, including floor experience, minimum 5 years QA experience, CAPA/root cause investigation skills, confidence in calling out issues, and mentoring junior staff.

Please email resume to Shaira Fernandez at [email protected]

Contract Info / Information sur le contrat
  • Job ID / No. du Poste: 55139334
  • Open Positions / Postes Ouverts: 1
Job Overview

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