Position: Human Resources Generalist (18-Month Contract, with strong possibility to convert to to perm)
Reports To: Human Resources Manager
Location: Mississauga, ON
Reports To: Human Resources Manager
Location: Mississauga, ON
Ideal Start Date: ASAP (MAT leave coverage and the individual they are covering has already begun their leave)
Salary: $65,000 – $80,000
Interviews:
1st (HR Manager/Hiring Manager) VIRTUAL
2nd – (HR Director) IN PERSON
About the Company
Founded in 2005, this organization is one of Canada’s largest quick-service restaurant (QSR) franchise operators, managing over 180 restaurants nationwide under well-known brands. With plans to expand significantly in the coming years, the company is growing rapidly and fostering a culture where team members, partners, and brands can reach their full potential.
Founded in 2005, this organization is one of Canada’s largest quick-service restaurant (QSR) franchise operators, managing over 180 restaurants nationwide under well-known brands. With plans to expand significantly in the coming years, the company is growing rapidly and fostering a culture where team members, partners, and brands can reach their full potential.
The organization has been recognized as one of the country’s top-performing franchise operators and is known for building a dynamic, inclusive, and results-driven workplace.
About This Role
We are looking for a motivated and versatile Human Resources Generalist to join the corporate office in Mississauga. Reporting to the HR Manager, you will work closely with a small, high-performing HR team and partner with restaurant leadership to support, engage, and retain employees.
We are looking for a motivated and versatile Human Resources Generalist to join the corporate office in Mississauga. Reporting to the HR Manager, you will work closely with a small, high-performing HR team and partner with restaurant leadership to support, engage, and retain employees.
In this role, you will provide coaching, guidance, and support in areas including:
- Employee wellness, health & safety, and engagement initiatives
- Early and Safe Return to Work program administration
- Performance management, professional development, and conflict resolution
- Workplace investigations
- Policy creation, compliance, and training programs
- Group benefit plan administration
Key Responsibilities
- Act as a primary HR contact for employees and leadership.
- Conduct HR audits and communicate findings to ensure timely resolution.
- Develop policies, procedures, and training materials to support compliance and best practices.
- Draft employee communications and provide coaching on effective messaging.
- Lead legally defensible workplace investigations, including internal conflicts or regulatory inquiries.
- Coordinate with third-party vendors to manage return-to-work programs.
- Support the administration of group benefit plans.
- Provide leadership with resources and guidance to handle HR matters effectively and compliantly.
- Prepare accurate HR reports and dashboards for trend analysis and workforce planning.
- Monitor compliance with legal and internal processes, identifying opportunities for improvement.
Qualifications & Skills
- Undergraduate degree in HR or a related field; post-graduate HR certifications preferred. CHRP designation required or near completion; CHRL preferred.
- Minimum 3 years of corporate HR experience supporting 1,000+ employees across multiple sites. QSR or retail experience preferred.
- Expertise in talent management, employee relations, conflict resolution, investigations, occupational health & safety compliance, absence management, and legal risk mitigation.
- Proficiency with HR platforms (e.g., UKG Pro/UltiPro) and advanced Microsoft Office skills (Excel, Word, PowerPoint).
- Strong analytical, research, and organizational skills, with attention to detail.
- Reliable, credible, and able to work independently while supporting a small team.
- Ability to provide solutions, exercise discretion, and maintain confidentiality.
- Bilingual in French and English is an asset.
Perks & Benefits (Available from day 1)
Health & Wellness
Health & Wellness
- Employer-paid comprehensive group benefits (Life, AD&D, Health, Dental, Savings, and EAP)
- On-site gym access and annual fitness reimbursement
Work-Life Balance
- Flexible work-from-home options (up to 2 days per week)
- Team-building events and social activities
Financial & Lifestyle Benefits
- Competitive salary plus bonus potential
- Phone reimbursement for work-related use
- Home & auto insurance guidance and exclusive car rental discounts
Everyday Perks
- Complimentary coffee, beverages, and occasional meals
Perks:
- Annual Wellness Reimbursement ($400/yr)
- “Bring Your Own Device” Phone Reimbursement Program: Offset the cost of using your device for work. ($100/month)
Why Join Us?
You will thrive in an autonomous, results-focused, and collaborative environment where work-life balance is prioritized. Diversity and inclusion are central to the company’s culture, and employees from all backgrounds are encouraged to do their best work.
You will thrive in an autonomous, results-focused, and collaborative environment where work-life balance is prioritized. Diversity and inclusion are central to the company’s culture, and employees from all backgrounds are encouraged to do their best work.
The company is an equal opportunity employer and provides accommodations for candidates with special needs throughout the hiring process.
If you are interested, please submit your resume to [email protected].
Please note that only candidates selected for an interview will be contacted.
#ONDT #ondt
Contract Info / Information sur le contrat
- Job ID / No. du Poste: 54310197
- Open Positions / Postes Ouverts: 1
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