Field Service Technician

Field Service Technician

We are seeking a coachable individual with a great attitude and great customer service skills to join our team as a Field Service Technician in Winnipeg, MB. The successful candidate would be responsible for the installation, customer training, and repair of CNC sheet metal fabricating machines including Lasers. The successful candidate will take calls from customers and handle their own schedule. The applicant must be willing to work flexible hours when necessary to keep customers machinery running and provide customers with the high-quality service that they expect and deserve. Must have a passport and be willing to travel to service customers and for training.

What are the Perks:

• Competitive salary
• Extended health benefits after 3 months of employment
• Bonus – $3,000 – $5,000/year
• Company gas card
• Company provides all necessary tools
• 2 weeks’ Vacation
• Paid Company Shut down (Christmas – New Year)
• Day off on yearly Birthday – Paid
• Overtime pay after 40 hours/week
• Annual performance evaluation
• Timely feedback on individual performance and career development opportunities
• Open and frequent communication
• Learning and development opportunities
• Great company culture with a strong leadership team
• An attractive Defined Pension Plan
• Safety Boots provided
• Laptop
• Cell phone
• Company Credit Card provided after probation
• Toolbox & basic tools provided
• $650/year budget offered for Uniform

Duties and Responsibilities

• Talk to customers and schedule service calls.
• Install, troubleshoot, and repair CNC Machines.
• Train customers on operation and maintenance of machines.
• Communicate effectively with customers, co-workers, and supervisors in person, by telephone, email, etc.
• Read electrical, hydraulic, pneumatic and parts diagrams.
• Order parts for customers.
• Work productively both independently and in a group.
• Learn quickly in both classroom and on-the-job training.
• Learn independently by studying manuals and machinery you are exposed to.

Qualifications

• Knowledgeable with Microsoft Office
• Very comfortable with mechanical assemblies (able to identify mechanical problems and take apart and rebuild assemblies).
• Possess valid Class G driver’s license and a reliable vehicle.
• Ability to do some heavy lifting.
• Have a valid passport and be willing to travel to service our customers and for training.
• Post-Secondary education in a related field.

Other Skills or Assets

• Knowledge of sheet metal fabrication.
• Experience with CNC machinery.
• Experience with Fanuc CNC controls or Lasers.
• Any related licenses, degrees, or certificates.
• Advanced knowledge of PCs including networking.

If you are a motivated individual with a passion installation, customer training, and repair of CNC sheet metal fabricating machines including Lasers, we encourage you to apply and join our growing team.

To apply, please submit your resume Syndel at [email protected] detailing your relevant experience and accomplishments.

• Job ID / No. du Poste: 37494
• Open Positions / Postes Ouverts: 1