🚨 Now Hiring: Customer Support Coordinator
📍 Location: Ville Saint-Laurent
🕒 Full-Time | Monday to Friday, 8:30 AM – 5:00 PM (37.5 hours/week), 1 month contract with possibility of extension
💵 Hourly Rate: $20.50 – $23.00 (based on experience)
📅 No benefits package

Are you bilingual, organized, and great with multitasking? We’re looking for a Customer Support Coordinator to join our team and play a key role in supporting customer programs and ensuring top-notch service delivery.

🔍 Job Overview:
The Customer Support Coordinator is responsible for managing and scheduling specific customer programs, following up on service escalations, and registering all new equipment into our database. The role also involves processing quotes for damaged equipment and obtaining necessary approvals.

🔑 Key Areas of Responsibility:
  • Coordinate and manage tasks associated with specific customer programs
  • Input all new equipment shipments into the Service Invoice Management System (SIMS) with accurate data (serial numbers, service company details, etc.)
  • Handle damaged equipment claims: prepare estimates and follow up for approvals
  • Respond promptly to customer inquiries via phone, in person, or email
✅ Requirements:
  • Fluently bilingual (French & English)
  • Strong computer skills
  • Able to handle multiple tasks in a fast-paced environment
If you qualify, apply today!
Contract Info / Information sur le contrat
  • Job ID / No. du Poste: 49170077
  • Open Positions / Postes Ouverts: 1
Job Overview

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