AM Outbound (Sales) Manager
Job Summary
The Account Management Sales Manager owns revenue growth and client retention by leading a high-performing AM sales team and managing a portfolio of key accounts. This role develops and executes market strategies, reactivates dormant clients, converts qualified leads to new business, and strengthens existing relationships. The AM Sales Manager partners cross-functionally to align plans with company goals and ensures pipeline, forecasting, and performance management.
Compensation: 85k-100k (negotiable) + bonuses
Responsibilities
- Lead, coach, and develop a team of sales/account managers to meet quarterly and annual revenue, retention, and margin targets.
- Build and execute the sales plan: coverage, segmentation, quotas, and target setting aligned to company objectives.
- Reactivate clients and drive expansion within existing accounts; convert leads/opportunities into net-new revenue.
- Manage a personal portfolio of key clients to ensure long-term partnerships, satisfaction, and upsell/cross-sell growth.
- Maintain rigorous pipeline hygiene (status, close dates, probability, revenue) and deliver accurate forecasts and performance reports.
- Collaborate with internal stakeholders (AM Leadership, Marketing, Product, Operations, others) to tailor solutions and offers to client needs.
- Use market and client insights to shape the sales plans; provide continuous feedback to leadership.
- Ensure team compliance with sales standards, CRM standards, and business development projection benchmarks.
Additional Responsibilities
- Identify and evaluate new market opportunities, partners, and channels within the iGaming industry.
- Plan and assign sales training, coaching, and performance interventions based on skills gaps and KPI results.
- Support workforce planning and the full staffing cycle for the AM sales team (requisitions, selection, onboarding).
- Represent the company at meetings, events, and industry forums to expand network and brand presence.
- Undertake additional tasks as required to meet business objectives.
Key Skills and Requirements
- Experience: 5+ years progressive sales/business development experience in the iGaming industry, including consistent quota attainment and revenue growth.
- Market Expertise: Demonstrated success; established network within iGaming industry is strongly preferred.
- Communication: Fluent English; excellent presentation, negotiation, and relationship-building skills.
- Leadership: Experience leading/coaching sales teams with clear goal setting, feedback, and performance management.
- Judgment & Ownership: Able to work independently, prioritize effectively, and make sound decisions with material business impact.
- Operational Discipline: Strong organizational/time-management skills; thrives under pressure and meets deadlines with accuracy.
- Tools: Proficient with CRM, pipeline/forecasting, and sales analytics/reporting tools.
Competences
- Strategic Thinking: Translates company goals into actionable market/account strategies and scalable playbooks.
- People Leadership & Coaching: Builds capability, gives candid feedback, and develops successors.
- Customer Obsession: Anticipates needs, tailors solutions, and sustains executive-level relationships.
- Results Orientation: Sets ambitious targets, inspects metrics, and course-corrects to deliver outcomes.
- Data-Driven Decision-Making: Uses pipeline, cohort, and profitability analyses to inform plans and forecasts.
- Collaboration & Influence: Works cross-functionally to remove blockers and align on commercial priorities.
- Negotiation & Deal Craft: Navigates complex terms to reach win-win agreements while protecting margins.
- Resilience & Adaptability: Maintains high performance in dynamic, high-pressure environments; adjusts quickly to change.
Contract Info / Information sur le contrat
- Job ID / No. du Poste: 54169883
- Open Positions / Postes Ouverts: 1
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