FOH Manager

Location: Calgary, Alberta
Join our team ] as our new FOH (Front of House) Manager! We are a company that specializes in natural and organic food products, positioning ourselves as a provider of healthy and sustainable options for health-conscious consumers.
In this pivotal role, you will be responsible for overseeing all customer-facing aspects of our business. As the FOH Manager, you will lead and develop our talented customer service team, ensuring exceptional sales and a world-class customer experience.

Your key responsibilities will include:
– Managing and coaching a team of customer service representatives to deliver outstanding sales and service
– Developing and implementing strategies to enhance the overall customer experience
– Analyzing sales data and customer feedback to identify opportunities for improvement
– Collaborating with cross-functional teams to optimize operations and drive business growth
– Ensuring compliance with company policies and procedures
To be successful in this role, you will need a proven track record in customer experience management in the food or hospitality industry. Strong leadership, communication, and problem-solving skills are a must. Work experience of at least 2 years in a management position for a QSR or full service restaurant is required.
If you're ready to join a dynamic and purpose-driven organization that is committed to promoting health and sustainability, we encourage you to apply for this exciting FOH Manager opportunity.

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