General Manager

Title: Restaurant General Manager
Location: Downtown Toronto
Company Overview
Our local hospitality business is a vibrant hub that provides the community with exceptional food, drinks, and social gathering experiences. We take pride in creating a welcoming and enjoyable atmosphere for our customers, fostering a sense of connection and community.
Job Summary
As the General Manager, you will be responsible for overseeing the overall operations and management of our thriving establishment. In this senior leadership role, you will be the driving force behind our continued success, ensuring a seamless and exceptional customer experience.
Key Responsibilities
– Manage and mentor a team of dedicated front-of-house staff, fostering a positive and collaborative work environment
– Oversee day-to-day operations, including inventory management, scheduling, and budget oversight
– Develop and implement strategies to drive sales, enhance customer satisfaction, and maintain the company's reputation
– Serve as the primary point of contact for customers, addressing concerns and ensuring their needs are met
– Continuously seek opportunities to improve processes, streamline operations, and implement innovative solutions
– Collaborate with the broader leadership team to align the business's vision and objectives
Qualifications
– Extensive experience in the hospitality industry, with a proven track record of success in a similar General Manager or senior leadership role
– Exceptional sales and customer service skills, with a demonstrated ability to build strong relationships and exceed customer expectations
– Excellent communication, problem-solving, and decision-making abilities
– Proficient in managing budgets, staffing, and operational logistics
– Strong leadership skills, with the ability to inspire and motivate a team
– Passion for creating a welcoming and enjoyable customer experience
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