Strategic Account Manager
Department: Sales & Marketing
Reports to: Director of Sales
Location: GTA
Travel Required: Yes (customer site visits & industry events in Canada & US)
Reports to: Director of Sales
Location: GTA
Travel Required: Yes (customer site visits & industry events in Canada & US)
Drive Strategic Growth. Build Powerful Partnerships.
Are you a relationship-driven sales professional with a passion for delivering value and building lasting client partnerships? Do you thrive in a fast-paced, solution-oriented environment where you can make a direct impact on revenue and business strategy?
Our client is seeking a Strategic Account Manager to champion key customer relationships, drive growth, and help shape the future of our sales strategy. In this role, you'll become a trusted advisor to clients, an internal collaborator, and a key contributor to our long-term success.
What You’ll Do
As our Strategic Account Manager, you’ll take full ownership of a defined market area and play a critical role in:
Customer Engagement & Relationship Building
- Develop and nurture strong, long-term relationships with customers, prospects, agents, and suppliers
- Act as the voice of the customer—communicate key insights, opportunities, and challenges to internal stakeholders
Sales Strategy & Market Development
- Create and execute annual sales plans and forecasts that align with our client’s broader marketing strategy
- Identify new product opportunities and support market mix improvements to drive profitability
- Prepare and negotiate pricing proposals tailored to customer profiles and current market conditions
Account & Order Management
- Facilitate smooth order processing and on-time delivery by coordinating with production, quality, scheduling, purchasing, and shipping teams
- Monitor inventory levels to prevent overproduction and minimize scrap
- Support the Inside Sales team to ensure exceptional service delivery
Issue Resolution & Customer Support
- Proactively manage and resolve commercial issues, including initial claims investigations
- Reconcile tolled orders and manage scrap credit approvals
- Ensure customer specifications and requirements are accurately communicated to internal teams
Why Join Us?
We don’t just coat steel, we coat our relationships in trust, innovation, and long-term value. Here’s what you can expect:
- High-impact role with ownership of strategic accounts
- Cross-functional collaboration across departments
- Opportunities to grow within a dynamic and evolving industry
- Competitive compensation and travel opportunities
- A company culture that values relationships, results, and respect
What You Bring
- Bachelor’s Degree (preferred) or equivalent related industry experience
- 2–4 years of experience in sales or account management within steel or paint industry is a strong asset
- Strong business acumen and negotiation skills
- Solid understanding of coil coating products and production capabilities (preferred)
- Excellent communication, interpersonal, and organizational skills
- Proven ability to manage multiple priorities and make strategic decisions
- A valid driver’s license and clean driving record
What to Expect
Work Environment:
Split between office, plant, and customer locations. Must be comfortable adhering to plant safety protocols and be available for travel as needed.
Split between office, plant, and customer locations. Must be comfortable adhering to plant safety protocols and be available for travel as needed.
Hours:
Standard office hours with flexibility for extended hours when required due to customer or business needs.
Standard office hours with flexibility for extended hours when required due to customer or business needs.
Ready to Drive the Future of Sales with Us?
If you're looking for a role that combines strategy, relationships, and results, and where your contributions will be seen and celebrated, apply now and be part of a team that thrives on innovation and customer success.
Interested candidates please submit your resume to Ireneh at [email protected] for immediate consideration.
Contract Info / Information sur le contrat
- Job ID / No. du Poste: 50547141
- Open Positions / Postes Ouverts: 1
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