Fuze HR is now hiring a Service Technician for a permanent, full-time opportunity supporting the mining & minerals space! This is an on-site role based in Langley, BC, with frequent domestic and international travel requirements, best suited to a talented electromechanical technician with strong troubleshooting, commissioning, and service skills. Are you a customer-focused technician looking for a new adventure?
Apply today, we can’t wait to meet you!
What are the perks?
- Interesting and often fun work, with opportunities to travel around the globe!
- Competitive salary between $70-80,000 annually depending on experience and credentials
- Ongoing opportunities for growth and professional development
- Excellent leadership, valuable training, and a great team!
What are the Responsibilities?
- Post-sales support, including client follow-up and training
- Identify issues in the field and resolve them; look for areas of improvement; bring forward ideas or solutions
- Write service reports and commissioning checklists upon trip completion
- Test equipment after assembly; follow FAT (factory acceptance test) steps; bring forward any concerns and ensure corrections
- Create procedures, instructions, reports, training information which may include manuals, PowerPoint, and videos
- Act as a content expert for Technical Writing department; support the development of manuals, procedures and documentation
- Follow-up on action items identified during commissioning or service trips
- (Future) Assist with Falcon SB bowl refurbishment program; generate reports for the Parts Team, help coordinate and remotely support wo processes
- Assist with larger projects including assembly, teardown and coordination; lead and direct a third-party vendor to fabricate and assemble company equipment
- Assist with shop assembly when resources require it; this may be-in Langley, Montreal, or at an international vendor
- Assist QA department with quality inspections
Essential Skills & Capabilities:
- Good mechanical knowledge or mechanical aptitude; follows company's or client's safety protocols; best practices; follows procedures; ability to follow directions; continued growth and development
- Experience with equipment commissioning and service
- Experience with analyzing and troubleshooting machinery both mechanically and electrically
- Able to read, follow, and understand mechanical (assembly) and electrical drawings
- Clear communication with clients and peers on equipment installation, operation, maintenance, and repair
- Understand how to see a job through and adjust your schedule to suit the task at hand
- Demonstrates personal leadership; looks to develop and stays up to date with required training including but not limited to MSHA, WHMIS, electrical safety, mineral processing, automation
- Use and understand various Automation software; be able to clearly understand directions if being instructed on a program change
- Proficient in MS Word, Excel, PowerPoint and Adobe Acrobat or other PDF editors
- Hold a valid Canadian passport and maintain good standing (or a strong international passport with no travel restrictions)
- When working onsite, able to match client hours which may require working 10-12 hour shifts
- Able and willing to travel domestically and internationally on short notice and up to 50% of the time – MUST hold a Canadian or other equally strong passport with no travel restrictions.
- Confident in making decisions, some of which may not be well received; diplomatic approach to ensure work gets done
- Well organized and able to prioritize activities
- Self-starter, proactive and motivated
- Ability to deliver under pressure or in uncomfortable conditions
- Must be dependable, trustworthy, accountable; owns mistakes and learns from them
Bonus points for:
- Millwright (apprentice program) or Mechanical Technologist/Engineer
- Electrician (apprentice program) or Electrical Technologist/Engineer
- Mineral processing or mining experience
- Multiple languages
Does this sound like you? Let’s talk!
Apply today for immediate consideration, or send your resume directly to [email protected].
#BRBC
Contract Info / Information sur le contrat
- Job ID / No. du Poste: 53677393
- Open Positions / Postes Ouverts: 1
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