Service/Port Technician

We are a large company specializing in material handling solutions and service of cranes/industrial machines. We are currently looking for Industrial Electricians/Millwrights/Crane Technicians to service our clients throughout Canada. This is a permanent role and fly-in and fly-out work structure. You must travel to various provinces such as Alberta, Montreal and BC. As a Service Technician, you must fix cranes and 480 3-phase motors. You must be able to work at extreme heights working on mechanical parts.

Work hours: Monday to Friday 8 hours with a lot of OT

Fly in/fly out opportunities available.

Our service technicians are provided with a company vehicle for their travels and can experience new and challenging situations with each job

Perks of the Service/Port Technician

• $41 to $68 per hour depending on experience

• Great Benefits

• RRSP plan (3%)

• Profit Sharing

• 2 Weeks’ Vacation

• Casual Professional work environment

• Overtime Pay

• High-growth company

•Company Truck / Company Phone

•Guaranteed Hours

•Meals Allowances/Uniforms

•Learning Development Programs

•Short and Long-term disability plans

•Referral Bonus Program

Responsibilities Port/Service Technician

• Perform mechanical maintenance and inspections on Rubber Tyred Gantry (RTGs), Ship Shore (STS), Rail Mounted Gantry (RMG), Automated Stacking Cranes (ASC), Straddle Carriers, Munck Loader, Goliath Gantry, Level Luffing cranes at customer locations.

• Conduct extensive on-site mechanical troubleshooting to determine the cause of equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures, and appropriate test equipment.

• Perform on-site repairs on customers’ cranes in conjunction with planned repairs as part of the customer’s maintenance contract, in response to a service call or on an emergency call due to an equipment breakdown.

• Responsible for a basic understanding and working knowledge of all OSHA, ANSI, CMAA, and other codes or regulations about our industry. Must be able to get specific regulations if requested.

• Responsible for completing all daily paperwork required accurately and completely.

• Document and log any quotations you provide customers (either verbal or written) and generate a document or copy of your quote for use as a follow-up sheet.

• Review with the customer all repairs you performed and get their signature on the daily service report indicating their acceptance of proper and completed work.

• Responsible for maintaining a professional appearance and image at all times.

• Maintain all company equipment and assets in proper working order and neat or clean.

• Maintain a stock of the appropriate forms and literature on the service vehicle and be capable of utilizing the proper documentation and forms used by the service department.

• Responsible for keeping a proper stock level of inventory and line stock items on the service vehicle.

• Accountable for all the company-issued tools, ladders, and inventory levels assigned to you.

• Responsible for generating sales and service leads during service calls and identifying the proper Konecranes personnel of the customer’s need and level of interest.

• Must develop a thorough working knowledge of our service literature, service policies, and labor rates.

• Must provide customers with a “Safety Summary” on any safety items noticed during service visits and bring back a signed copy of the document as evidence of our notice to the customer. (This is a basic professional courtesy required at all times. It also may protect our company from any liability if the crane is used.)

• Must maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor.

• Responsible for understanding the procurement of basic parts on service jobs, completing the proper purchase orders, and developing a good working knowledge of local vendors and vendor-stocked parts. If the job permits or the situation warrants, all the ordering of parts for jobs should be done by the technician servicing the account and this time should be billed to the project.

• Responsible for working a “fair share” of any 24-hour call and overtime necessary. This will be divided as equally as possible by the service supervisor.

• Responsible for completing a “Safety Audit” on the limit switches and proper general operation of any crane you have worked on or inspected prior to leaving the customer’s premises.

Qualifications Service Technicians

•A recognized trade qualification as a Journeyman Electrician, Journeyman Millwright or equivalent qualification/experience in terms of skills and knowledge or an Associate’s degree in Industrial Electrical/Mechanical Technology with a related field or equivalent experience.

• Red Seal Millwright or Electrician ticket is preferred.

• at least one year experience troubleshooting/repairing industrial machines e.g. cranes

• Must have and maintain a clean driving record including a valid driver’s license

• Must be willing, fit and able to work at heights/climb

• Must be able and willing to work varying overtime hours

• Must be available for on-call as part of the service office rotation

• Must be able to travel and work out of town as required

If you are interested in this exciting opportunity, please apply now or email your resume to Chris Hutton at [email protected] or call 778-871-7901

• Job ID / No. du Poste: 37440
• Open Positions / Postes Ouverts: 1