Office Services Clerk

Office Services Clerk

6-Month Contract with Possibility of Renewal

Toronto, ON

We are seeking an Office Services Clerk to join a dynamic team. This role is responsible for overseeing the mailroom operations, managing outbound mail, handling transportation of paperwork, and ensuring the completion of customs paperwork for international shipments.

Key Responsibilities:

• Provide backup for the Receptionist, Mailroom Receiver (Inbound), and Duplicating Operator as needed, including during breaks, lunches, and vacations.
• Follow and update Standard Operating Procedures (SOPs) for all assigned tasks.
• Assist with Office Services tasks such as managing the assembly table, ordering supplies, and working with vendors.
• Greet visitors, manage the Visitors Sign-In System, issue visitor badges, and arrange transportation.
• Process outbound mail and couriers (e.g., Federal Express, Purolator), ensuring correct documentation and troubleshooting issues with paperwork, customs, and vendors.
• Handle courier vendor invoices and resolve discrepancies with vendors.
• Maintain mailroom operations, including mailslots, carts, and equipment, and implement system updates as needed.
• Manage mail for field employees, ensuring accurate and timely delivery, including same-day couriers.
• Process and forward invoices and customer statements as per SOP.
• Provide backup support for Mailroom, Receiving, and Duplicating tasks as needed.
• Assist the Corporate Services team with various projects and tasks.

Qualifications & Skills:

• Minimum of 2 years’ experience in a similar role
• Knowledge of computer systems, with preference for Google Suite
• Ability to manage multiple tasks and support team requests effectively
• French or other language skills are a plus but not required
• Strong communication skills
• Ability to multitask and adjust to a varied workload
• Self-directed with the ability to work independently
• Collaborative team player with a proactive approach
• Strong computer skills (Google programs, FedEx Software, Cisco Jabber)
• Experience with Reception, Switchboard, and Phone Systems
• Attention to detail and accuracy in work
• Independent thinker with strong problem-solving abilities
• Comfortable working in a loading dock environment with a focus on safety and security

#ONDT

• Job ID / No. du Poste: 38557
• Open Positions / Postes Ouverts: 1