Job Title: Customer Service Representative (CSR)
Location: Brampton, Steeles and Kennedy Road (Hybrid after training)
Pay Rate: $19/hour
About the Company:
Our client is a leading provider in logistics and supply chain services, specializing in efficient freight management, customer-focused delivery solutions, and operational excellence. The company is known for its fast-paced, collaborative environment where employees can grow their skills in logistics and customer service.
Our client is a leading provider in logistics and supply chain services, specializing in efficient freight management, customer-focused delivery solutions, and operational excellence. The company is known for its fast-paced, collaborative environment where employees can grow their skills in logistics and customer service.
Role Overview:
We are seeking a Customer Service Representative (CSR) to join a dynamic logistics team. This is a contract role with an immediate start, reporting directly to the department lead. The role begins on-site for training and transitions to a hybrid schedule (2 days in-office, 3 days WFH).
We are seeking a Customer Service Representative (CSR) to join a dynamic logistics team. This is a contract role with an immediate start, reporting directly to the department lead. The role begins on-site for training and transitions to a hybrid schedule (2 days in-office, 3 days WFH).
Hours: Monday – Friday, 9:00 AM – 5:30 PM (may adjust with notice)
Key Responsibilities:
- Respond to customer emails (~60/day) and phone inquiries (~20/day)
- Maintain and update Excel spreadsheets (intermediate, VLOOKUP/pivot tables an asset)
- Support order entry, dispatch coordination, tracking & tracing, and appointment scheduling
- Adapt quickly to a fast-paced, high-volume environment
Qualifications / Skills:
- Fluent in English with excellent communication and time management skills
- Ability to work well in a team, collaborating with other CSRs
- Prior experience in logistics, freight, or 3PL is considered an asset
- Comfortable working in a fast-paced, evolving environment
Interview Process:
- Typically 2 stages
How to Apply:
Please send your resume and a brief cover note to Daniils Divasenko, Lead Recruiter at Fuze HR: [email protected]
Please send your resume and a brief cover note to Daniils Divasenko, Lead Recruiter at Fuze HR: [email protected]
Contract Info / Information sur le contrat
- Job ID / No. du Poste: 55352769
- Open Positions / Postes Ouverts: 1
Partager
Facebook
Twitter
LinkedIn
Telegram
Tumblr
WhatsApp
VK
Mail