Area Manager, Residential Property Portfolio & Building Operations – BC

Permanente Nouveau

Area Manager – Residential Property Operations
Location: Abbotsford, BC (On-site)
Reports To: Regional Manager
Direct Reports: ~22 (Resident Managers, Maintenance Staff, Cleaners, Landscapers, Skilled Trades, Renovation Contractors)
Hours: Monday–Friday, 8:00 AM – 5:00 PM, with rotating on-call schedule for emergencies

Compensation & Benefits
  • Base Salary: $60,000 – $70,000 annually
  • Performance Bonus: Up to $2,000/month based on KPIs
  • Annual Bonus: Up to 25% of base salary
  • On-Target Earnings: Approx. $120,000 annually
  • Gas Allowance: $500/month
  • Benefits Package: Health, Dental, Vision coverage, Group Life Insurance, Rental Discount
Bonus based on KPIs such as renewals, collections, vacancy/occupancy levels, and budget adherence.

Position Summary
Reporting to the Regional Manager, the Area Manager oversees daily operations, maintenance, administration, and financial performance of a residential property portfolio. This role ensures operational efficiency, budget adherence, regulatory compliance, and high resident satisfaction across assigned properties.

The Area Manager leads multi-disciplinary teams while supporting strategic property management initiatives and organizational objectives.

Portfolio Scope
  • Manage approximately 1,100–1,500 residential units
  • Oversee 20–30 buildings across Abbotsford and Chilliwack
  • Role split: 50% Operations / 50% People Management
Key Responsibilities
Operations & Property Management
  • Ensure safe, efficient, and well-maintained operations of assigned properties
  • Maintain building cleanliness, safety, and maintenance standards
  • Coordinate and supervise daily activities of on-site teams and contractors
  • Monitor preventative maintenance and capital improvement projects
  • Plan and execute marketing strategies to reduce vacancies
Financial Management
  • Manage annual operating and capital budgets
  • Monitor rent collection, deposits, occupancy levels, and cost controls
  • Assist with preparation and analysis of monthly financial statements
  • Ensure portfolio performance aligns with company targets and KPIs
People Leadership
  • Support hiring, onboarding, training, and supervision of staff
  • Provide operational guidance and leadership to site teams
  • Participate in performance evaluations and staff development
  • Foster a collaborative and inclusive team environment
Tenant Relations & Compliance
  • Ensure lease documentation accuracy and compliance with policies
  • Enforce lease agreements in accordance with applicable legislation
  • Address tenant concerns and resolve escalations professionally
  • Represent the company at court or tribunal proceedings when required
  • Maintain accurate documentation related to risk, liability, or legal matters
Additional Duties
  • Support Regional Manager with portfolio planning and operational initiatives
  • Perform other duties as assigned
Qualifications & Requirements
  • 5+ years supervisory or property management experience
  • Experience managing large residential portfolios preferred
  • Proven leadership of multi-disciplinary operational teams
  • Strong knowledge of building operations and skilled trades (HVAC, electrical, plumbing, renovations)
  • Experience managing operating and capital budgets
  • Proficiency with Yardi Property Manager preferred
  • Knowledge of Residential Tenancies Act is an asset
  • Understanding of employment and human rights legislation is an asset
  • Excellent communication, organizational, problem-solving, and conflict resolution skills
  • Ability to manage competing priorities in a fast-paced environment
  • Valid driver’s license and reliable vehicle
  • Flexibility to work evenings/weekends as needed
  • Successful completion of security clearance
Career Growth & Culture
  • Clear progression to Regional Manager or Corporate Operations Manager
  • Leadership training and development programs
  • Inclusive and diverse workplace culture
  • Strong employee retention and long-tenured teams
  • Regular team engagement events and recognition programs
If this role sounds interesting, please apply or send your resume to: [email protected]

#ONDT #ondt
Contract Info / Information sur le contrat
  • Job ID / No. du Poste: 54812388
  • Open Positions / Postes Ouverts: 1
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