Job Description

Are you looking for a new opportunity as a subject matter expert? Would you like to work in the Ville St-Laurent area? If so, we would like to meet you! We are currently looking for a WMS Subject Matter Expert with excellent organizational skills as well as s good judgment, to be part of our clients’ team of professionals.

Your tasks as a WMS Subject Matter Expert:

  • Configuring WMS system to meet existing and future business processes
  • Serving as the single point of contact and liaison between customer, operations and IT
  • Providing level 1 support to analyze, troubleshoot and resolve WMS issues and escalate when required
  • Documenting details of WMS issues including steps to recreate the issue when escalation is required
  • Knowledgeable of IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers, workstations and other IT equipment associated with WMS systems
  • Assisting training new hires on WMS
  • Participating in cross-functional improvement projects
  • Documenting and communicate system change requests
  • Ensuring adherence to WMS best practices per defined standard operating procedures and work instructions
  • Demonstrating knowledge and understanding of business operations
  • Possessing excellent inter-personal and communication skills
  • Performing all other duties deemed necessary to support the WMS system

Requirements for the WMS Subject Matter Expert:

  • Oracle Logfire, or similar Tier 1 WMS platform experience
  • MS Project, MS Visio, MS PowerPoint, Excel, Word
  • WMS business process design and redesign
  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
  • Organized and detailed oriented
  • Excellent written and verbal communication including presentation skills
  • Ability to work independently and manage multiple task assignments
  • Must be able to travel within North America and Internationally

Don’t miss this opportunity, apply now!