Do you want to join a worldwide company that prides itself on its friendly and welcoming work environment?
Our client specialized in the electrical field is looking for a Technical Support Specialist to join their team in Anjou.
Apply today and be part of a dynamic team!
- Provide training and assistance to the customers
- Ensure the updating of information in the customer management databases
- Help customers to customize their software
- Analyze and process customer data
- Participate in maintaining customer subscriptions
- Test the new versions
- Describe anomalies and make requests for improvement
- Ensure the calls on the used software
- Operate with trainings on customers sites for the assistance
- Write the answering mails for the customers
- Write the intervention index and the assistance index
- Update the customers information on the intern software by managing the calls
- Write the anomalies and the request for improvement
- Make a reporting to the person in charge of the Hotline department
- Skills and experience in automation
- Good communication skills
- Technical skills on Microsoft Windows
- Language: Fluent in French and English
- Driver’s license
To apply, send your resume to Tatiyana: firstname.lastname@example.org