Looking to be a part of a highly innovative organization in your next opportunity!? Our client is currently looking for a Bilingual Technical Support and Infrastructure Manager to join the team remotely within Canada! If you are looking for a new challenge, and have a great interest in technology, we want to hear from you!

What are the perks:

  • Great benefit package!
  • RRSP matching!
  • Flexible working hours!

The Technical Support and Infrastructure Manager will be responsible for:

  • Responsible for the implementation, maintenance, administration and day to day operations of organization-wide IT infrastructure.
  • Support the execution of the technology roadmap, balance the desired architectural and project delivery commitments against operational requirements.
  • Document and improve standard operating procedures to reduce risk, improve availability and efficiency.
  • Participate in and/or lead the project planning and scheduling of new technology initiatives and the implementation of such initiatives in production.
  • Accurately scope multiple concurrent project requirements and manage delivery timelines.
  • Ensure IT Infrastructure services required by the organization are optimized, available, maintained and can be recovered within required business timelines.
  • Organize and schedule upgrades and maintenance.

The required qualifications for the Technical Support and Infrastructure Manager are:

  • 5+ years of experience providing IT support
  • Proven experience in team management
  • Experience with network administration, firewalls, VPN’s remote implementation, troubleshooting, etc.
  • Knowledge of Windows operating systems, Cisco router/switches, firewalls
  • Experience working in an Agile environment
  • Proficient in DevOps practices
  • Experience with the Atlassian Suite
  • Advanced knowledge of Microsoft Dynamics CRM and ERP software in a sales process context
  • Comprehension of CRM, VOIP, CTI, ERP and web platform
  • Bilingualism (English / French)


If you are looking for a new challenge, professional growth and have a great interest in technology, please reach out to us today! We can’t wait to introduce you to your awesome new team.

Contract Info / Information sur le contrat
  • Job ID / No. du Poste: 29985
  • Open Positions / Postes Ouverts: 1
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