Looking to be a part of a highly innovative organization in your next opportunity!? Our client is currently looking for a Bilingual Technical Support and Infrastructure Manager to join the team remotely within Canada! If you are looking for a new challenge, and have a great interest in technology, we want to hear from you!
What are the perks:
- Great benefit package!
- RRSP matching!
- Flexible working hours!
The Technical Support and Infrastructure Manager will be responsible for:
- Responsible for the implementation, maintenance, administration and day to day operations of organization-wide IT infrastructure.
- Support the execution of the technology roadmap, balance the desired architectural and project delivery commitments against operational requirements.
- Document and improve standard operating procedures to reduce risk, improve availability and efficiency.
- Participate in and/or lead the project planning and scheduling of new technology initiatives and the implementation of such initiatives in production.
- Accurately scope multiple concurrent project requirements and manage delivery timelines.
- Ensure IT Infrastructure services required by the organization are optimized, available, maintained and can be recovered within required business timelines.
- Organize and schedule upgrades and maintenance.
The required qualifications for the Technical Support and Infrastructure Manager are:
- 5+ years of experience providing IT support
- Proven experience in team management
- Experience with network administration, firewalls, VPN’s remote implementation, troubleshooting, etc.
- Knowledge of Windows operating systems, Cisco router/switches, firewalls
- Experience working in an Agile environment
- Proficient in DevOps practices
- Experience with the Atlassian Suite
- Advanced knowledge of Microsoft Dynamics CRM and ERP software in a sales process context
- Comprehension of CRM, VOIP, CTI, ERP and web platform
- Bilingualism (English / French)
If you are looking for a new challenge, professional growth and have a great interest in technology, please reach out to us today! We can’t wait to introduce you to your awesome new team.
Contract Info / Information sur le contrat
- Job ID / No. du Poste: 29985
- Open Positions / Postes Ouverts: 1