Are you passionate about electrical work? Do you have experience working in customer service? If so, this is the ideal opportunity for you!
Our client is looking for a Technical Inside Sales rep to join their growing team! The candidate must act as the first point of contact for all technical questions related to the products sold; be an effective communicator and provide excellent technical customer service.
Your tasks as a technical sales specialist:
- Assess customer needs and recommend appropriate technical solutions
- Write reports or proposals as part of their sales pitch to demonstrate the benefits of proposed solutions
- Communicate with customers, post-sale, to resolve technical issues and provide follow-up
- Troubleshoot product-related technical problems
- Ensure that complaints are recognized promptly and responded to in a timely, consistent and fair manner
- Responsible for investigating, resolving and reporting all related customer complaints
- Use complaint information to improve product and service standards
The required qualifications for the technical sales specialist:
- DEC or BAC in an electrical or mechanical space
- 2-3 years experience customer service
- Great organization & communication skills
- Fluency in English a must, French an asset
Don’t miss this opportunity, apply now!
Interested? Send your resume to [email protected]