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Job Description

Are you passionate about electrical work? Do you have experience working in customer service? If so, this is the ideal opportunity for you!

Our client is looking for a Technical Inside Sales rep to join their growing team! The candidate must act as the first point of contact for all technical questions related to the products sold; be an effective communicator and provide excellent technical customer service.

Your tasks as a technical sales specialist:

  • Assess customer needs and recommend appropriate technical solutions
  • Write reports or proposals as part of their sales pitch to demonstrate the benefits of proposed solutions
  • Communicate with customers, post-sale, to resolve technical issues and provide follow-up
  • Troubleshoot product-related technical problems
  • Ensure that complaints are recognized promptly and responded to in a timely, consistent and fair manner
  • Responsible for investigating, resolving and reporting all related customer complaints
  • Use complaint information to improve product and service standards

The required qualifications for the technical sales specialist:

  • DEC or BAC in an electrical or mechanical space
  • 2-3 years experience customer service
  • Great organization & communication skills
  • Fluency in English a must, French an asset

Don’t miss this opportunity, apply now!

#QPQC

Contact Details

Interested? Send your resume to [email protected]