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Technical Sales Support Representative Wanted!

Great Salary + Full Benefits

Flexible Schedule

Do you love science? Are you great at speaking with clients and understanding their needs?

If so, this may be the role for you!

Our client is looking for a Technical Sales Support Rep to join their team in Ville St Laurent!

Key Responsibilities:

  • Provides top-notch technical support to internal and external customers via telephone, email, web chat and fax channels.
  • Coordinates return process for all products. Makes returns/or replacement decisions for failed products. Facilitates repairs to avoid returns and provides repair part support to domestic customers.
  • Supports Sales by providing leads and referring customers requiring follow-up to generate new business.
  • Recommends appropriate products based on customers’ need and the product’s function
  • Quotes pricing on costly systems and equipment (valuing over $100,000 at times) without prior approval, committing the organization to product performance in a specific application.
  • Resolves customer complaints about the company and/or products

Qualifications:

  • Bachelors in Science
  • Previous customer service or sales experience
  • Bilingual in French and English
  • Ability to up-sell customers on items and features to provide a complete solution
  • Proficient with Microsoft Office and Internet Explorer.

Don’t Miss out apply today !!

Send your CV to Amanda at [email protected]

Contract Info / Information sur le contrat
  • Job ID / No. du Poste: 22607
  • Open Positions / Postes Ouverts: 1
Job Overview

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