Service Writer

Great Opportunity, Apply Now!

We are looking for a responsible and dedicated Service Writer for one of our clients in Oakville. This is a permanent position for the right candidate. If you have some experience in a Service Counter/Service Writing position within the automotive, truck or construction equipment industries, have strong interpersonal and relationship building skills, strong English language communication skills (written and verbal), and are looking for a LONG-TERM position, please give us a call today!

What Are The Perks:

• Salary: $60,000 – $65,000/year
• Shift: 7:00am – 5:00pm
• Casual dress
• Company events
• Dental care
• Disability insurance
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Bus accessible
• Work with great leadership that will support your growth within the company

RESPONSIBILITIES:

• Provide excellent customer service from intake to release of equipment, and perform any additional follow up
• Listen carefully to customer descriptions and assess the equipment to determine the best repair plan
• Advise the customer on the equipment repairs that you recommend and offer a pricing quote
• Communicate with parts sellers and technicians to make sure everything needed is on hand
• Responsible for work orders that are in process and keeping up to date information
• Provide updates to customers as their work is completed
• Answer detailed questions about services performed and price information
• Maintain customer records by keeping all files organized
• Schedule appointments
• Serve as a customer relationship manager

QUALIFICATIONS:

• A minimum of 2 years experience in a Service Counter/Service Writing position within the automotive, truck or construction equipment industries
• Technical/mechanical aptitude and licensed or have background in construction equipment, truck or automotive
• Strong interpersonal skills and relationship building capacity
• Exceptional English language communication skills (written and verbal)
• Ability to effectively prioritize and adapt in a fast-paced environment
• Computer proficiency in Windows and ideally dealership management software
• Existing Bobcat product knowledge is an asset
• Must be willing and able to work flexible hours during normal business hours in support of the business needs
• Successful candidates will be motivated, personable and possess excellent communication skills
• Must have a valid Ontario Driver’s License with a clean driver’s report.
• Provide G Driver’s License and clean Driver’s Abstract

If you are a hardworking and dedicated employee with EXCELLENT attendance looking for a new opportunity in Oakville, please reach out to us today! We can’t wait to introduce you to your awesome new team.

#ondt

• Job ID / No. du Poste: 33061
• Open Positions / Postes Ouverts: 1