Service Manager
Opportunity:
A leading manufacturer of large high temperature heat pumps for the commercial and industrial Canadian and US markets, is looking for an experienced service Manager/Advisor. The successful candidate will be focused on setting up the support needed for the products, contractors and service reps.
What our client offers
· Hours: Mon-Thurs 7:30 am – 5 pm, Fri 7:30 am – 11:30 am
· Salary: $80k-$100k annually
· Flexible Group benefits Package (once probationary period is completed)
· Voluntary RRSP/RPP with company matching up to 5% after 1 year employment (once probationary period is completed)
· Safety shoe and prescription safety glasses allowance (once probationary period is completed)
Responsibilities
· Evaluating service reps for various sales regions and establishing service agreements
· Generate technical service bulletins
· Coordinate service parts
· Provide constant feedback of service issues and inquiries to the engineering and production teams
· Maintains knowledge of industry trends, including application of low-GWP solutions such as CO2 and A2L-refrigerants
· Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulations
· Displays extensive working knowledge of industry standards and practices, including product details and company services offered
· Communicate quality standards to contractors and manufacturer reps.
· Prepare reports related to issues on units installed at customer site and review with internal staff.
· Display, to the extent required to perform job functions and after reasonable training, proficiency with programs such as Excel, Word, Frontier and all other required software.
· Any other duties or responsibilities within the job holder’s capability that may reasonably be required from time to time.
Qualifications & Skills
· Experience with refrigeration-based HVAC equipment is ideal
· Basic technical knowledge of refrigeration systems
Attributes
· Strong communication and interpersonal skills
· Extremely conscientious and cooperative.
· Good with detail and takes their duties seriously.
· Follows company rules and directions.
· The ability and desire to follow quality parameters as prescribed, while having a “Form, Fit & Function” attitude so that a cost-effective environment is promoted and maintained through training, audits and accountability of all employees in the process.
· Very logical, task oriented and analytical.
· Will think through a problem and weigh the pros and cons.
· Makes decisions on facts rather than on emotions.
· Accepting, cautious and deliberate in approach.
· Good team member.
· Sense of urgency to get the work at hand done in a timely manner and accurate
Don’t miss out on this great opportunity. Our client is interviewing now and this position will not be available for long. If you’re interested, please apply now
We are looking forward to hearing from you
To apply email your resume to Syndel Gerlings at [email protected] or find us at www.fuzehr.com to see all our open positions.
Fuze HR Solutions is committed to building a diverse, accessible, and equitable workforce. Our approach is twofold. Both internal, where we focus on creating a diverse and inclusive environment for our employees, and external, where we source and recruit from the most diverse candidate pools. Our teams are educated on current best practices at attracting, retaining, and working with the most talented and diverse candidates.
As an equal opportunity employer, we are committed to accommodating every candidate and encourage those who identify as a member of a visible minority group, or a person with a disability and requiring specific accommodations, to apply.
For all questions, comments and feedback on our diversity and inclusion programs and policies or to request information relating to accommodation measures, please contact your local Fuze HR Solutions branch.
We look forward to working with you
- Job ID / No. du Poste: 38779
- Open Positions / Postes Ouverts: 1
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