Service Coordinator

Great opportunity, Apply Now!

We are looking for a responsible and dedicated Service Coordinator for one of our clients in Vaughan, Ontario. This is a permanent position for the right candidate. If you have some Service Coordination experience with Hydraulics & Power Transmission Products, ability to read Hydraulic Schematics or symbols and working in a manufacturing environment and are looking for a LONG-TERM position, please give us a call today!

What our client offers:

• Salary: $60,000 – $75,000 based on experience
• Benefits are offered after 3 months
• 3 weeks paid vacation
• Paid sick days
• Great work environment, they truly work as a small family
• Day Shift: 7am – 3:30pm
• Growth and learning opportunities
• Merit based raises offered yearly

JOB DUTIES

• Responds to customer inquires regarding products, provides quotes, and handles order

entry. Due to experience & training, may handle more challenging inquires.

• Places customer orders via telephone, fax, email, electronic methods, or walk in (counter

sales).

• Collects data from Service Technician to quote customer.
• Influences client’s gross profit through negotiating the sale price and purchase

price, within certain parameters.

• May adjust non-contract customer pricing to meet the demands of the customer based on

competition, while maximizing the profit for the organization.

• Builds customer relationships to drive repeat business by relating to the customer and

drive process improvements.

• May place orders without approval for orders up to $5,000 per line and $10,000 per

purchase order.

• Expedites backorders. May pull inventory and prepare order for shipment to customer.
• Responsible for sourcing products in branch inventory, distribution center inventory or

supplier inventory.

• Responsible for scheduling Service Technician’s time.
• Determines the most cost-effective shipping method for customer orders.
• May handle customer returns.
• May support specific customer(s).
• Tracks and schedules service orders.

Qualifications:

• Typically requires a high school diploma or GED and three (3) to five (5) years of related

experience or an equivalent combination.

• Good understanding of Hydraulics
• Reliability, organization, and attention to detail required.
• Excellent communication skills including written, verbal, and listening.
• Ability to multi-task and time management skills required.
• Strong Customer Service Skills
• Strong computer skills.
• Strong negotiation skills.
• Basic product knowledge.

If you are a hardworking and dedicated employee with EXCELLENT attendance looking for a new opportunity in a manufacturing environment in Vaughan, Ontario, please apply today or reach out to Kiran Punia- [email protected] or call at 365-228-3360 to discuss more about the opportunity!!!

We look forward to hearing from you.

#OPSK

• Job ID / No. du Poste: 33752
• Open Positions / Postes Ouverts: 1