Job Description
Job Summary: Responsible for interfacing with both internal and external customers, to ensure that quality expectations are met
Required Education and Experience:
- Community College courses in Quality related discipline
- Strong communicator in the English language, both written and oral
- Minimum 3 – 4 years’ experience in similar role
- Thorough knowledge of blue print reading and interpretation of geometric dimensioning and tolerancing
- Proficient in the understanding and use of Statistical process control (SPC), Stamping and Assembly processes
- Proficient in the use of measuring equipment (i.e. venires, micrometer, height gauges, profile projector, etc.)
- Proficient in Microsoft Office
- High level of time management
- Prior experience with ISO/IATF 16949
- Ability to coordinate and facilitate CFT meetings
- Demonstrates the ability to work efficiently in a team environment
- Ability to work overtime to meet customer needs
Essential Functions:
- Responsible for trouble shooting root cause analysis, SPC data analysis, implementation and maintain up to date documentations related to APQP documentation
- Works on Advanced Product Quality Planning (APQP) with cross-functional teams on the development of new and existing components to meet critical customer deadlines
- Conduct and where necessary, lead in the improvement of capability studies and gauge R & R analysis
- Create quality documents in compliance with the company’s quality system manual and quality system standards
- Participate and coordinate the Team Oriented Problem Solving (corrective and preventive actions)
- Coordinate and responsible for PPAP submissions within specified timeframe
- Review and make recommendations for the disposition of non-conforming/suspect products in a timely manner and ensure formal corrective actions are answered within customers guidelines
- Contribute and assist in variability reduction, process improvement and continuous improvement
- Notify internal and external customers of potential problems and make recommendations for resolutions
- Contribute and participate in the Quality System and the Environmental System to meet customer requirements and the international standards
- Maintain SPC charts and ensure that SPC points are within capability range or initiate action to bring back into range
- Contribute to successful project completion by participating in the resolution of issues such as conflicting design requirements, safety concerns, unsuitability of standard material and difficult coordination requirements
- Coordinate project activities with other department’s personnel to facilitate participation of appropriate staff in project completion
- Review project related documentation to ensure its accuracy
- Ensure time management is executed in the completion of all projects/ duties
- Assist with the needs of the customer in internal functions in addressing quality system requirements
- Track customer satisfaction measurable and communicate to appropriate personnel and/or management
- Abide by all Company polices including, but not limited to the following: Health and Safety, Quality and Environmental Systems, Human Resources policies, and the company’s Employee Handbook
Work Environment:
- 60% office, 40% plant floor (PPE required)
- Travel required; able to travel regularly to client facilities, local and in the US or Mexico
Contact Details
If interested, please contact Nicole at [email protected]