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Are you tech savvy and consider yourself well versed with mobile software ?

Do you have a passion for teaching and passing on your expertise to others?

If so this is the opportunity for you!

Mobile Device Trainer positions available in the following regions:

Halifax

Saint Johns

Chicoutimi

Montreal

Gatineau

Rouyn Val D’or

Main tasks of the Mobile Device Trainor:

§Perform manual updates on mobile devices

§ Provide technical support on mobile devices

§Gain extensive knowledge of the Lighthouse software tool

§ Attend internal and external training sessions as required

§Conduct on site visits to various contract locations and conduct in person training sessions with users on the Lighthouse software

§Follow designated curriculum to ensure a consistent training experience

§Evaluate trainees to determine progress and training effectiveness

§Document training as required

§Provide remote support to sites via telephone or virtual meetings as required

§Troubleshoot end user concerns and assist with finding a resolution

§Escalate concerns or issues as required

Ideal profile of the Mobile Device Trainor:

§Must maintain a reliable vehicle and clean driving record

§Demonstrated dependability with the ability to work flexible hours and travel

§Minimum 1-year professional technical troubleshooting or training expertise, along with a proven technical ability

§Smartphone, Tablet, and PC experience

§Previous experience in the commercial janitorial industry would be an asset

§Experience supporting users via phone, e-mail, and/or in person

§Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges

§Passion for customer service and training users on software tools

§Able to self manage and work independently in a fast-paced environment

§Professional written and verbal communication skills

§Must demonstrate a sense of urgency in completing tasks

Apply today we look forward to reviewing your application!

#OPON

Contract Info / Information sur le contrat
  • Job ID / No. du Poste: 22020
  • Open Positions / Postes Ouverts: 1
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