Logistics Coordinator

FUZE HR IS CURRENTLY HIRING FOR LOGISTICS COORDINATOR FOR ONE OUR OUR CLIENT BRANCH IN LACHINE QC.

Job Summary:

The Logistics Coordinator will be responsible for providing high quality client service support, monitoring and reporting of customer and vendor performance. The Logistics Coordinator will act as primary means of contact for Montreal logistics and ocean customer base as well as internal departments and will be responsible for maintaining various forms of communication including e-mail, telephone, internal TMS systems and verbal between client external and internal customers.

Duties and Responsibilities:

• Arrange Ocean transportation and facilitate the movement of goods based on customer demands.

• Ensure accuracy on shipments and minimize risk of delay

• Provide and track quotations of services to our customers

• Advise clients on transportation and payment methods, including the issuance of freight bills and invoices to brokers and/or customer. Including proper record retention and filing of documentation

• Filing of invoices, orders, PODs, and collect payments for the same

• Track and trace vendor orders and report any anomalies

• Collect, audit and accurately enter carrier qualification information

• Arrange “white glove” services for customers, ensuring proper unpacking, packing, transportation of sensitive equipment

• Coordinate pickup and delivery orders with trucking companies, airlines and/or bonded facilities

• Reconcile/balance customer accounts and ledgers by collection and analyzing account information

• Prompt and accurate communication with customers, external branches and sub-contractors

• Light warehouse duty, such as moving pallets with pallet jack, and small boxes when required

• Various other duties as may be required

Qualifications:

• Experience in 3PL, load brokering operations or dispatch operations (an asset)

• General knowledge of the freight forwarding NVOCC environment

• Ability to provide quality service for our customers by understanding their needs and requirements

• Strong communication skills, verbal and written

• Strong time management; able to prioritize tasks

• Ability to remain calm in stressful situations, work under pressure and meet deadlines

• Critical thinking and problem solving

• Basic knowledge of Microsoft Office products, including Excel and Word

Education/Certifications:

• High School Diploma

• TDG Certification is an asset

GREAT OPPORTUNITY, APPLY TODAY

Please email resume to Alexandra Koseyan email ID: [email protected]

• Job ID / No. du Poste: 29078
• Open Positions / Postes Ouverts: 1