Lead Hand Order Fulfillment

Great Opportunity, Apply Now!

We are looking for responsible and dedicated Lead Hand Order Fulfillment candidate for one of our clients in Oakville, Ontario. This is a permanent position for the right candidate. If you have some Lead Hand Order Fulfillment experience, are comfortable working in a manufacturing environment and are looking for a LONG-TERM position, please give us a call today!

What Are The Perks:

• Permanent full-time
• Monday to Friday 8:30 am – 5:00pm
• Hybrid position – 3 days in office, 2 days remote
• Lead Hand role with the potential to turn in to a supervisor role
• Salary $55,000 – 64,000 depending on experience
• Benefits first day of employment
• 6% annual target bonus
• RRSP match after 1 year of service

Responsibilities:

• Maintain accuracy of all master data relative to customer specific requirement
• Ensure accuracy in discount structures relative to discount structure.
• Work with Marketing to ensure smooth flow of all pricing concerns determined at time of order entry
• Maintain consistence in cross referenced data between Moen and customer data bases.
• Subject matter expert in system testing and implementation.
• Administer training to the team.
• Act as liaison between customer service, planning and distribution to ensure a smooth work balance is achieved and commitments to customers are met.
• Coordinate project work flow to meet both wholesale and retail commitments particularly related to display, no charge, new store openings or promotional activity.
• Responsible for staffing coverage when manager is away.
• Work in conjunction with all operations departments to ensure smooth flow of information relative to order and inventory status.
• Act as internal source for all Wholesale sales requirements to meet specific customer requirements
• Ensure accuracy and smooth flow of information through Customer net
• Respond and act on inquiries while ensuring all internal sales requirements are met including, but not limited to:

* Order status and processing

* Product information

* Claims/returns

* Coordinator promo goods orders

• Ensure all required reporting is maintained and issued in a timely manner
• Act as liaison with U.S. with all cross border reporting requirements
• Liaise with EDI contacts to ensure accuracy of all electronic data.

Qualifications

• Post-secondary education in business or equivalent
• Minimum 5 years customer service experience
• Exhibits leadership and fosters a positive team environment and relations
• Demonstrated understanding of entire Moen product line (includes faucets and parts)
• Able to work in fast paced environment and make timely quality decisions
• Exceptional verbal and written communications skills
• Organizational skills and attention to detail
• Interpersonally savvy with the ability to communicate and work in concert with all levels in the organization
• Computer knowledge – SAP, Excel, Microsoft Outlook, Word, Visio, PowerPoint & Business Objects
• Fluently bilingual is an asset

If you are a hardworking and dedicated employee with EXCELLENT attendance looking for a new opportunity in a manufacturing environment in Oakville, Ontario, please reach out to us today! We can’t wait to introduce you to your awesome new team.

• Job ID / No. du Poste: 25040
• Open Positions / Postes Ouverts: 1