Inside Sales Representative

Role: Representative – Inside Sales

Status: Permanent – Hybrid

Location: Calgary, AB

Responsibilities:

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history
• Develops opportunities passed from marketing, outside sales, and national accounts
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification
• Reports industry trends, competitive pricing and customer feedback to management

Qualifications:

• High School Degree or equivalent
• 2+ years experience in Sales and Sales Administration
• Knowledge of Microsoft Office
• Ability to perform multiple tasks simultaneously
• Ability to work in team environment
• Ability to communicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Identifies and defines problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision

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• Job ID / No. du Poste: 28176
• Open Positions / Postes Ouverts: 1