Are you looking to be a part of an exceptional company in your next career!? Our top client is seeking a passionate Inside Sales Representative to join the team in Burlington. If you are looking for a new challenge, professional growth, and the opportunity to work within an environment like no other, we want to hear from you!

Key Responsibilities:

• Consistently achieve or exceed monthly sales targets by converting qualified leads to sales by proactively promoting our education courses, services, and special events through outbound calls

• Generate new leads by contacting organizations within a defined territory

• Participate in targeted campaigns/promotions to increase sales

• Prepares weekly call plans for lead generation and outbound telesales that involve mainly “warm” customers. Some cold calling is required

• Negotiates special prices and conditions with customers as per established criteria as needed

• Accurately record sales activities and follow-up actions in our CRM database

• Prepares and maintains account plans demonstrating the ability to understand particulars of accounts, revenue projections, and related key business issues.

• Answers inbound calls promptly and professionally, listens attentively to customers, understands and fulfills their needs in a timely manner

• Takes necessary action to resolve customer service issues in a timely manner and follows up and verifies commitments are met afterward

• Conducts post-training follow-up calls to gather and report on customer feedback; promotes additional products to generate incremental sales


• Post-secondary education or equivalent education/experience

• 3+ years of prior work experience in B2B telesales/inside sales experience, preferably in a solution sales environment (education/consulting services)

• Perseverance and an ability to overcome objections to achieve sales targets

• Must have well-developed customer skills and be customer service driven

• Excellent communication skills including written and spoken skills

• Accurate data entry skills coupled with previous CRM database experience (knowledge of MS Dynamics an asset)

• Proficient level of knowledge and experience with MS Office (Word, Excel, Outlook)


• A competitive base salary plus a monthly sales incentive (uncapped) for achieving and exceeding sales targets

• Opportunity to progress to more senior roles

• Enhanced paid days off in addition to vacation time

• Health/Dental benefits plus a company-sponsored RRSP

• Continuing education reimbursement

• Wellness programs including discounted fitness club memberships

• Weekly Treat Days

• Opportunity to earn IT and business certifications (e.g. ITIL; Change Management, Lean IT, etc.)

Please send your resume to Sarika Agrawal at [email protected]

Or contact us at 905 361 3987 ext 115



Contract Info / Information sur le contrat
  • Job ID / No. du Poste: 27270
  • Open Positions / Postes Ouverts: 1
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