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Job Description

Job Summary

The Inside Sales Representative is responsible for interacting with customers in a professional, courteous and effective manner. This person will maintain a satisfactory level of sales to ensure that the Company remains a leader in the marketplace.

Primary Responsibilities:

  • Ensure customer satisfaction by providing professional, courteous and effective customer service for our western customers.
  • Hours of work: M-F 8am-5pm
  • Ensure prompt and courteous response to customer enquiries.
  • Maintain a satisfactory level of sales in accordance with corporate goals and objectives.
  • Provide price and product quotations as required.
  • Conduct follow ups on quotes.
  • Develop and maintain a high degree of technical knowledge as it pertains to CCI product lines.
  • Keep fully apprised of competitive products
  • Keep apprised of research and development in related fields
  • Develop and maintain knowledge of marketplace.
  • Identify and keep management apprised of business opportunities
  • Represent the company in a professional manner to maintain an optimal quality of service.
  • Develop and maintain a proficient level of computer knowledge.

-Microsoft Office -SAP – Microsoft Dynamics

  • Create well-written reports and documentation as required.
  • Maintain corporate standard of dress and deportment.
  • Maintain office in clean and orderly manner.
  • Communicate with and support other areas of the company.
  • Attend meetings and/or training sessions as required.
  • Attend and/or participate in trade seminars as required.
  • Take ownership of and successfully resolve problems as required.
  • Assist with emergent or unforeseen issues as required.