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Job Description

Job Description

Job Description

Position Summary:

Our Inside Sales Executive is responsible for the sales of Laboratory Consumables, research products and services, serving customers engaged in pharmaceutical, biomedical, chemical, and other fields of research and development, universities and educational institutes as well as quality assurance labs such as in food and environmental testing. The Inside Sales Executive maintains effective customer relations, develops opportunities for growth, and assures market penetration and profitability while achieving sales and profit forecasts.

Main Responsibilities

  • Achieves annual sales; understands and implements a systems, contracting, and pricing strategies.
  • Builds relationships to promote sales growth of key account through outbound telephone contacts; establishes working relationships with end-users and buyers in order to secure sales.
  • Develops and maintains effective relationships with multiple customer departments (Purchasing, Engineering, Maintenance, Laboratory and Quality); identifies key players at customers’ organization; understands and meets customers’ needs.
  • Probes and identifies customer opportunities that are not readily apparent; offers solutions.
  • Performs sales support duties on their key account such as entering orders and quotes but has other departments available to perform these tasks as needed.
  • Develops new business through researching and understanding the customer’s market (Biotech, Clinical, etc.).
  • Assists customers with buying decisions: researches product, cross-reference, pricing & availability
  • .
  • Understands the account management process; develops strategies and implements plans to grow profitable sales; presents plans at business review meetings.
  • Utilizes supplier catalogues, online databases, and other appropriate resources to cross-reference products to meet customer order requirements. Makes suggestions for alternative products when items are not readily available.
  • Assists customers with buying decisions: researches product, cross-reference, pricing & availability.
  • Maintain and expand the company’s database of prospects.
  • Attend periodic sales training where applicable.
  • Understands the account management process; develops strategies and implements plans to grow profitable sales; presents plans at business review meetings.
  • Performs other duties as assigned appropriately

Minimum Requirements/Qualifications::

  • BS degree in life science, business, or another related field strongly preferred or an equivalent combination of education and experience.
  • Interpersonal skills to build relationships with and to conduct a professional and courteous phone conversation with internal and external customers.
  • Must be results oriented and self-motivated; strives to achieve targets and goals; is assertive and proactive.
  • .Must possess a customer-focused mentality to meet and exceed our customer expectations
  • Proficiency in Excel and MS office applications is required and strong database experience is desirable.
  • Minimum 2 years of direct work experience in a sales or telesales capacity.
  • Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
  • Ability to work independently and be able to work in a team atmosphere.
  • Success in qualifying opportunities involving multiple key decision makers.
  • Experience working with a CRM software.
  • Strong proven negotiating and closing skills
  • Self-motivated, with high energy and an engaging level of enthusiasm.
  • Ability to work individually and as part of a team.
  • High level of integrity and work ethic
  • Strong industry, pharmaceutical and science background preferred
  • Strong interpersonal, oral and written communication, and presentation skills
  • Must be bilingual and able to speak, read, and write fluently in French and English.

#QPQC

Contact Details

Send your resume to [email protected] or call for more information at 514-227-4640 ext.274