Job Description

Our Client, is a top-tier, market leader in the design and manufacture of LED lighting systems serving the North American market.

Working with international ‘Luxury’ Retail brands, ‘big box’ multi-national chains and commercial/architectural Contractors they provide best-in-class, custom lighting solutions to strategically enhance commercial/retail and corporate environments.

We are exclusively recruiting for an Inside Sales and high-level administrative assistant supporting the Vice-President of this ’boutique’ organisation. This role is a key member of their cohesive team.

Specifically, the Ideal Candidate has these attributes:

  • Self-starter, great reasoning skills, rises easily to changing priorities and challenges
  • Articulate and clear communicator with polished verbal and written skills
  • Accountable and self-motivated to meet project based deadlines
  • Self-assured and authentic relationship-building talent to liaise with a diverse group of external ‘Stakeholders’ from senior professional to clerical level and everything in between!
  • Comfortable with consultative very soft ‘up-selling’ to existing Clients contributing to company’s organic growth
  • Meticulous and detail-oriented – truly enjoys technology – MS Office Suite, Quick Books, Proprietary S/W programs
  • Available to start immediately

Accountable to the Vice President for the overall conduct and operation of all sales related functions in such a manner as to provide the best possible service to both the internal and external customer while taking an active role in increasing sales revenue.

Success Factors

  • Successfully championing the Inside Sales function within the organization
  • Gaining personal and corporate credibility within the organization
  • Gaining acceptance and enthusiasm, at an operating level, for the company’s Inside Sales strategy
  • Contributing to the leadership of the overall business success

Responsibilities & Duties

  • Communicate with customers concerning all incoming sales orders, quotations, technical support and related information.
  • Responsible for Order Entry and Customer Service procedures.
  • Liaison between the Production, Engineering and Credit department concerning all customer and potential sales related orders, follow-ups and inquiries. Responsible for accurate technical support to customers working with the Engineering Services Manager.
  • Prioritise incoming and in-house sales orders with the production department.
  • Responsible for the issuing, approval and completion of all RGA’s
  • A constant active role in the contribution to increasing sales of the company in soliciting sales orders, and specification information from OEM’s and distributors.
  • Accurate processing of orders – releasing said to shipping, invoices and customs paper work on a daily basis.
  • All aspects of customer inquiries, complaints, follow-up and related material will be handled by the Inside Sales Department.

Great Opportunity, Apply Now!

Qualified candidates please submit your resume in WORD format to: [email protected] for immediate consideration.