Job Description

The Housekeeping Aide performs general housekeeping activities within the established guidelines related to health and safety, infection control, quality management and the organization standards.

As a valued member of the team, the Housekeeping Aide demonstrates a commitment to resident safety by providing quality care in accordance with the organization’s vision and mission.


  • Provides all aspects of environmental cleaning in assigned work areas.
  • Following standardized procedures, is responsible to ensure daily the neatness and cleanliness of residents’ rooms, offices and common areas including, but not limited to, rooms and equipment including: furniture, closets, windows, walls, floors, shower and tub rooms, washrooms, reception area, break rooms, etc.
  • Prepares room for new occupant following prescribed procedures to ensure tour ready at all times.
  • Using specified cleaning/disinfecting/sanitizing agents, maintains optimal levels of infection control within the work area.
  • Working knowledge of operational policies and procedures, and objectives regarding quality improvement, safety, and infection control protocols, and legislative and regulatory standards.
  • Participates in multidisciplinary committee work, team member meetings and all mandatory and pertinent in-services sessions as required.
  • Supports and participates in quality initiatives by providing input and suggestions for improvement, reporting feedback to immediate supervisor.
  • Check that supplies are adequate in housekeeping and equipment is in proper working order before commencing daily routine. Report any shortages, equipment concerns or over use of supplies to manager.
  • Collect and dispose of garbage in a safe and sanitary manner.
  • Put stock and supplies away on delivery as required.
  • Clean, sanitizes, and performs duties, including but not limited to: routine, deep, terminal and discharge cleaning, floor cleaning and maintenance, and waste management according to schedules.
  • Participates in an effective orientation and performance management process in accordance with organization standards for all team members within the housekeeping department.
  • Maintains personal accountability for completion of monthly audits as assigned.
  • Knows and interprets MOHLTC legislation, regulation and process.
  • Contributes to the implementation of processes and systems to ensure compliance to all standards on an ongoing basis.
  • Knowledgeable of the Residents’ Bill of Rights and ensures privacy while carrying out cleaning duties.
  • Work in accordance with the organization’s Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act.
  • Perform other duties as required.


  • Current WHMIS Certificate.
  • Previous Housekeeping experience required.
  • Previous experience in Institutional Cleaning/Laundry in a long-term care setting is desirable.
  • Knowledge related to infection control, cleaning practices, housekeeping operations and equipment
  • Ability to read, write English and follow written instructions.
  • Ability to effectively communicate with residents and team members.
  • Strong customer service skills.
  • Effective verbal and written English communication skills required.


  • High School diploma or equivalent


  • Interaction with male and female residents of all ethnic and cultural backgrounds;
  • Combination of natural light and fluorescent lighting;
  • Exposure to the elements (external building and property);
  • Exposure to variable temperatures both hot and cold;
  • Lifting alone and with assistance;
  • Pushing/pulling content;
  • Crouching, kneeling, stooping/bending for short periods of time;
  • Walking and climbing stairs frequently;
  • Standing for long periods of time;
  • Engagement and/or exposure to various therapy programs focused on providing residents with the highest quality of life in our Homes including but not limited to pet therapy, spiritual events and musical therapy.