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Job Description

Interested in working for a company that offers a family-type environment, competitive compensation, full benefits, excellent training, opportunities for career development and advancement, as well as and other perks? Our client is looking for a Highway US/Canada Asset-based Dispatcher to join their growing team!

Main Responsibilities:

  • Receive and enter orders into TMS
  • Schedule pick-up/deliveries of loads based on safety and load efficiency from the customer information received within the US and Canada
  • Ensuring optimal truck utilization
  • Provide customers with professional and timely support on a variety of issues
  • Create, communicate, schedule, and maintain the driver/delivery schedules
  • Ensure drivers are performing responsibilities in a safe, reliable, professional manner and report all incidents to management.
  • Assist driver with routing directions and communicate proper execution
  • Communicate specific freight requirements and procedures to drivers
  • Update customer web portals with up-to-date load information.
  • Create and maintain driver relations
  • Submit customs documentation and do follow up until it is cleared
  • Carry company cell phone taking after hours call when required

Required:

  • Minimum of 3 years of transportation with knowledge: LTL and FL
  • Customer service and data entry experience is required
  • Excellent communication and interpersonal skills are essential
  • Well organized and strong attention to detail is required
  • Must be able to work in a fast-paced environment and be flexible to changing priorities
  • Must be able to work independently, as well as part of a team
  • Bilingualism is a must
  • Willingness to assist others and go the extra mile
  • Proficient in Microsoft office, with aptitude to learn new software and systems
  • Demonstrated ability to manage high-stress situations calmly and effectively

#QPQC

Contact Details

For more information on this position please call Kharen H. at 514-227-4640 x279 or apply directly at [email protected]