Job Description

Parts Specialist Etobicoke

Full Time Permanent Opportunity!

The Parts Specialist will be responsible for interacting with customers to identify, source
and supply replacement parts for Lift truck or construction equipment.

Essential Functions:
-Work as part of the team including producing stock orders, quoting, packing, shipping and organizing supplier returns.

-Facilitating customer orders including –procuring, ordering, back orders, warranty, returns processing, picking and delivery of parts to customers.
-Customer contact, order processing and selling parts.
-Ensure customer’s needs are met in an efficient, knowledgeable and professional manner.
-Shipping and receiving of parts, forklift use and stocking shelves.
-Daily housekeeping of warehouse and parts area.
-Carry out strong inventory controls, cycle audits and follow standard inventory procedures.
-Work with vendors and customer set up.
-Provide on call service after hours as required.
-Provide Estimates/Quotes.
-Multi-task multiple jobs within the work day.
-Support Service Department Technicians.
-Responsible for all aspects of the Parts Department as required.

Additional Responsibilities:
-Research, assign, and pull designated parts for work orders.
-Order parts as needed for specific jobs-ensuring to assign priorities when needed.
-Process all returned parts as needed.
-Answer incoming requests via phone, email or fax.
-Assist customers with part identification and utilization.
-Other duties as assigned.


-High School diploma or GED Equivalent; 3-5 years experience in a related industry.
-Must have previous experience in the lift truck or construction equipment industries.


-Knowledge and understanding of parts and service.

-WHMIS and forklift certification.

-Thorough knowledge and understanding of applicable operating and documentation procedures and material flow.

-Skilled in the use of Microsoft Office products and other data systems. –Ability to mee deadlines.
-Physical and Environmental Elements:This is a production classification and employees work in a factory environment with exposure to noise, chemicals, heavy equipment and machinery.

-Accurate hand/eye coordination is required.

-Finger dexterity is required, as well as hand strength, with the ability to grasp, lift, push and pull.

-Work involves considerable standing, stooping, bending, or sitting for long periods of time.

Special Requirements/Certification:

Preferred Journeymen ticket and experience in the Heavy Duty Equipment Industry.

Pay rate $19-$25 per hr depending on experience

Shift: Monday to Friday 7am-4pm

Contact Details

Apply to [email protected]

For immediate consideration please contact Ann at 905 361-3987 ext 110