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Job Description

Duties Include:

  • Organize and coordinate the dispatch of pick-ups and shipments.
  • Monitor driver’s routes and document any maintenance needed in a log.
  • Maintain contact with drivers throughout their shifts and address any routing issues they might have.
  • Monitor road conditions, construction zones, and accidents in order to revise routes as needed.
  • Update customers on the status of their deliveries including any delays that occur.
  • Maintain vehicle operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately.
  • Prepare specialized documentation for drivers and consignees.
  • Data entry into specialized dispatch software.
  • Communication liaison between customer and driver.

Requirements:

  • Bilingual in English and French.
  • Minimum 1-year work experience in related field.
  • Knowledge of Microsoft Excel, Word, and Outlook.
  • Mechanical knowledge an asset.
  • Knowledge of dispatch software.
  • Customer Service oriented and personable.
  • Organized and reliable.
  • Professional attitude with exceptional time management skills.