Are you organized? Pressure doesn’t scare you? You have a facility in interpersonal relations and you are in solution mode?
We have the right challenge for you!
We are looking for a Customer Service Coordinator for a construction company in the Brampton area !
What we offer for the position of Customer Service Coordinator
-Salary between 50k and 55k depending on experience
-Evening shift Monday to Friday from 7:30am to 4:30pm or 8:00am to 5:00pm
-Generous vacation of 3 weeks plus one week at Christmas
-RRSP with employer contribution
-Full time in the office for the training and hybride after ( 3-4 days office-1-2 days at home)
-Full group insurance
-10 sick days per year
And much more!
Your duties for the position of Coordinator and Customer Service :
-Answer the phone
-Answer customer questions, take orders and perform data entry on AS400/Webgate
-Call the customer to confirm orders and delivery dates according to the production plan
-Schedules orders to be shipped to customers
-Submits special requests or specifications to the Purchasing Manager
-Works in collaboration with the shipping department to provide accurate delivery information
-Match purchase orders, bills of lading and invoices
-May issue the correct charge code on freight invoices and re-invoice, if necessary
-Records customer complaints, distributes information to appropriate individuals and follows up with customers
-Works in collaboration with the Sales Representatives
-Performs the duties of the Customer Service Coordinator in his/her absence
-Investigates external customer complaints and performs all associated clerical work, including filing
-Assists the Sales Manager with special projects
What we are looking for in terms of skills:
-High school diploma and a minimum of 1-3 years experience in a similar position
-English verbal and written
-Good mathematical skills
-Good knowledge of MS Office suite and Outlook
-Knowledge of AS400 and/or other inventory management systems is an asset
-Good interpersonal skills and ability to adapt
-Personal integrity and team spirit
-Ability to learn quickly / Rigor
-Is customer service oriented and able to work under pressure and be solution oriented!
- Job ID / No. du Poste: 26175
- Open Positions / Postes Ouverts: 1