Customer Service Representative

We are looking for a Customer Service Representative for our client located in Laval.

Schedule: Monday to Friday 8am to 5pm

Responsibilities:

• Assist customers in the installation of their product
• Take orders for replacement parts
• Track orders
• Inform customers about technical data
• Deal with complaints and make recommendations
• Interact with corporate and retail customers

Required Skills:

• Two to three (2-3) years’ experience in a customer service role or related position
• Bilingual: English and French
• Knowledge of Excel, Word and Outlook
• Proactive, sociable and excellent communicator
• Ease with problem solving and dealing with conflict
• Demonstrates positive attitude and empathy
• Ability to work in a fast-paced, busy environment

Benefits:

• Monday to Friday work schedule (no weekends)
• Action oriented company culture
• Work/life Balance
• Competitive overall Benefits package
• Free parking

Apply now or send your resume to Amanda at [email protected]

• Job ID / No. du Poste: 28624
• Open Positions / Postes Ouverts: 1