Job Description

Manufacturing company in Suffolk, Virginia (USA) is looking for customer service representative. This is a great opportunity for anyone the Suffolk area with 1-2 years of manufacturing industry experience within a customer service role.

What our client offers:

· Full Time hours – Monday to Friday 8am to 5:00pm

· 33-35k + benefits and additional perks

· Lots of growth and learning opportunities

· Fun and busy working environment

· Great leadership skills

Your tasks as a Customer Service Rep:

· Customer communication – via phone and email

· Order entry into ERP system (EDI)

· Investigate customer complaints

· Work closely with the operations team to work through any discrepancies

· Along side the finance team, work on credit authorizations, short payments and invoicing

· Build strong customer relationships

· Reports and communication regarding warranty and product recalls

· Work with the sales team to ensure clients and orders are dispatched appropriately

· Project based duties

· Work with management with any other duties assigned

The required qualifications:

· Post-secondary education in Business Administration or equivalent

· 1-2 years of relevant experience

· Strong MS Office skills

· Excellent communication skills, verbal and written

· Manufacturing industry experience would be ideal

Don’t miss this opportunity, apply now!

Contact Details

Email resume to Pary at [email protected]

Or for immediate consideration, please call 905 361 3987 ex 131