Job Description

Our client is a growing Wire & Cable and Telecom distributor based in Mississauga, Ontario. They are currently looking for a self-motivated, energetic Customer Service Representative to join their growing team.

Responsibilities

  • Maintaining strong customer relationships and providing outstanding customer service while driving sales in a prompt, efficient, and courteous manner.
  • Servicing the customer from order request, stock and pricing check, data entry, to delivery.
  • Perform customer service/inside sales functions including order fulfillment, product sourcing, tracking, and constant communication with company customers.
  • Where necessary, coordinate shipping with warehouse staff.
  • Maintain and accurately update various reports and files for customers.
  • Help the sales team to develop new opportunities in existing accounts by researching and identifying potential needs, preparing quotations, and helping to create new opportunities for growth.

Qualifications

  • Strong working knowledge of Microsoft Office, Excel, and Word
  • Excellent data entry skills with strong attention to detail
  • Strong organizational skills and ability to multi-task
  • Knowledge of the Wire & Cable Industry would be an asset
  • Excellent interpersonal and communication skills (both verbal and written), and professional telephone manner are required
  • Bilingualism (English/ French) would be a great asset, although not essential

Contact Details

Qualified candidates please contact Kritika at (905) 361 – 3987 ext. 120