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Position profile

Reporting to the Manager, you will be responsible for day-to-day activities surrounding the smooth operation of the aircraft by coordinating with clients, crew members and suppliers.

In this full-time role, you will enjoy an attractive salary, benefits (medical and dental), training, mentoring and excellent opportunities for career advancement in a well-established, fast-growing company.

Key responsibilities

▪ Receive, qualify and quickly respond to client enquiries and trip requests.

▪ Verify and schedule destination airports that meet aircraft requirements (runway length, customs clearance, ground handling equipment, etc.)

▪ Coordinate and support daily activities related to fleet trip management (i.e. transmitting customs information, handling arrangements, special VIP travel, catering arrangements, etc.)

▪ Track and follow up on aircraft fleet movements.

▪ Proactively update clients of unforeseen issues that could affect the schedule and provide alternative solutions.

▪ Conduct fuel price comparisons and arrange fuel releases for our aircraft.

▪ Create and update trip sheets outlining the FBO, fuel, catering, ground transportation and key information required for client, crew, dispatch, etc.

▪ Create and maintain strong professional relationships with colleagues, clients, crew members, suppliers, and other stakeholders.

▪ Liaise with the Charter Coordinator on charter requests.

▪ Support and assist crew on on-going trips.

Qualifications & skills

▪ A capable, energetic self-starter proficient in managing multiple projects and tight deadlines and efficiently prioritizing tasks.

▪ An excellent written and verbal communicator in English with strong email and telephone etiquette.

▪ Proficient in Microsoft Office Suite software and competency in, or ability to quickly learn, scheduling and database systems.

▪ Dynamic, personable, resourceful, and eloquent with the ability to engage with and relate to diverse personalities and cultures.

▪ Able to maintain a calm demeanor in high-stress situations.

Requirements

•Prior experience in the aviation industry is an asset

•A minimum of two years of relevant business experience in a fast-paced environment.

•Excellent English communication and customer service skills are a must.

•Previous experience as a project coordinator is an asset

•Must be able to work shifts to cover 24-hour x 7-days departmental operational needs.

Apply now or send your resume to Amanda at [email protected]

Contract Info / Information sur le contrat
  • Job ID / No. du Poste: 27336
  • Open Positions / Postes Ouverts: 1
Job Overview

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