Job Description

Class 3 Driver

Responsible for delivery and pickup of containers to and/or from customer locations; provide an effective and incident free delivery or pickup of a container while maintaining excellent rapport with the customer.

RESPONSIBILITIES

  • Drive and operate a truck with a patented lift mechanism to load and unload containers at customer sites (There will be a full training on the lift mechanism used)
  • Accept add-on deliveries as required to meet business needs
  • Use company handheld computer for delivery verification and navigation
  • Inspect containers to ensure they are presentable for delivery to customer
  • Coordinate rental paperwork and payment with the customer
  • Communicate with the Driver Supervisor or Storage Centre Supervisor or Manager on customer questions and/or issues; Prepare driver notes as needed
  • Provide backup for storage center functions when needed
  • May perform other duties and responsibilities as assigned

QUALIFICATIONS

  • DELIVER EXCEPTIONAL CUSTOMER SERVICE: Able to demonstrate sensitivity to customer needs (both internal and external) and proactively address customer needs; Able to make customer satisfaction a high priority
  • Able to stay calm and even-tempered when handling a crisis or stressful situations; Able to recognize and respond effectively to unexpected situations or adverse conditions
  • Able to project a positive, professional image with both internal and external business contacts; Able to create a positive first impression; Able to gain respect and trust of others through personal image and demeanor
  • Proficient computer use: Able to keyboard, navigate a desktop, type, perform data entry and use required software applications to produce basic correspondence, electronic communication, presentations and maintain spreadsheets and databases. Able to operate general office equipment including company telephone system
  • MUST HAVE A CLASS 3 DRIVERS LICENSE OR HIGHER
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