Job Description

Carrier Relations Specialist – Third Party Logistics

Our client, an International 3PL Provider, is looking to hire an energetic, progressive Carrier Relations Specialist to join their growing team. In this role, the Carrier Relations Specialist is responsible for the data integrity of a very large carrier database, and will entail cleanup of current data, as well as new carrier setup.

Job Duties

  • Continuously network with referrals to create new opportunities for carrier growth
  • Maintain carrier database consistently, ensuring that contacts, insurances, WSIB and details of lanes serviced are all correct
  • Act as a bridging contact between Accounting and Operations departments
  • Ensure carrier invoice discrepancies are resolved in a timely fashion; initiate and resolve claims
  • Maintain up to date and correct pricing from carriers on lanes services – ensure internal database is consistently updated and true

What you need

  • Great work ethic – teamwork, resourcefulness and total customer/client service is a must
  • Focus on continuous improvement
  • Timely, clear communication – superior telephone manner
  • Demonstrated project management skills
  • At least 3 years related experience within transportation; good understanding of industry regulations, standards and best practices
  • Ability to build and maintain lasting relationships with new/existing carriers