Bilingual Customer Success Specialist

Our client, an innovator and leading ‘OEM’ of commercial cooking equipment to the hospitality food industry, is in search of a full time Bilingual Customer Success Specialist for their Mississauga office.

What our client offers:

• Competitive base salary + performance bonus
• Company paid benefits package, profit sharing with RRSP matching
• 22 paid vacation & personal days per year
• Laptop
• Supported with a comprehensive service structure and product knowledge technical training
• Free parking
• Summer Hours

Your tasks as the Bilingual Customer Success Specialist:

·Keep relationship with customer, constantly following-up on their needs

·. Inviting companies to the online sales webinars or by securing appointments for the field sales team

· Qualify prospects via internet investigation and telephone communication, thus developing it into a functional record where we can interact and support the custom

·.Target to existing customer base, thus embracing the ideal of multiple touch points on the customer lifecycle to maximize upsell opportunities for a total kitchen solution.

·Proactively drive sales via the identification and qualification of new business prospects.

·Keep relationship with customer, constantly following-up on their needs

·Book trainings

· Support marketing dept.

·Other duties assigned

The required qualifications of the Bilingual Customer Success Specialist:

· Bilingual – Fluent in French – reading, writing and speaking

·Minimum 3 years’ Administrative/Organizational or Inside Sales Support Experience within a fast paced, innovative environment

·Knowledgeable on SAP

·Detail-oriented; proactive; possessing very strong organizational skills, with the ability to adapt quickly to change.

·Excellent prioritization; multi-tasking; & follow-up skills.

·Positive/enthusiastic attitude when speaking with customers over the phone.

·Competitive spirit; enjoys setting goals and achieving them

·Excellent technical skills in Word; Excel; PowerPoint; & Outlook

·Culinary experience, or interest, is an asset.

Don’t miss out on this great opportunity. Our client is interviewing now and this position will not be available for long. If you’re interested, please apply now

We are looking forward to hearing from you

#ONDT

#OON

Fuze HR Solutions is committed to building a diverse, accessible, and equitable workforce. Our approach is twofold. Both internal, where we focus on creating a diverse and inclusive environment for our employees, and external, where we source and recruit from the most diverse candidate pools. Our teams are educated on current best practices at attracting, retaining, and working with the most talented and diverse candidates.

As an equal opportunity employer, we are committed to accommodating every candidate and encourage those who identify as a member of a visible minority group, or a person with a disability and requiring specific accommodations, to apply.

For all questions, comments and feedback on our diversity and inclusion programs and policies or to request information relating to accommodation measures, please contact your local Fuze HR Solutions branch.

We look forward to working with you

• Job ID / No. du Poste: 30957
• Open Positions / Postes Ouverts: 1