Job Description

Our client, one of Canada’s leading distributors, is looking for energized bilingual (French/English) customer service representatives to join their busy team! This is an amazing opportunity for individuals looking to expand their horizons and learn the industry from the ground up!

Position Responsibilities:

  • Interacting with customers by telephone and email
  • Working with the sales team to ensure customer satisfaction
  • Handling customer inquiries and complaints
  • Keeping records of customer transactions, comments, inquiries and complaints
  • Reconciling month end BOL
  • Working with a shipping department on various bill of lading tasks
  • Working closely with the credit department

Position Requirements:

  • Ability to work in a high-volume environment
  • Excellent verbal and written in both English and French
  • Some college or University preferred
  • Customer service experience
  • Ability to work independently and juggle various tasks

If this sounds like you, apply now to become a member of an amazing team in an amazing industry!