Our client, one of Canada’s leading distributors, is looking for energized bilingual (French/English) customer service representatives to join their busy team! This is an amazing opportunity for individuals looking to expand their horizons and learn the industry from the ground up!
- Interacting with customers by telephone and email
- Working with the sales team to ensure customer satisfaction
- Handling customer inquiries and complaints
- Keeping records of customer transactions, comments, inquiries and complaints
- Reconciling month end BOL
- Working with a shipping department on various bill of lading tasks
- Working closely with the credit department
- Ability to work in a high-volume environment
- Excellent verbal and written in both English and French
- Some college or University preferred
- Customer service experience
- Ability to work independently and juggle various tasks
If this sounds like you, apply now to become a member of an amazing team in an amazing industry!