Are you looking for a new job? Do you have experience in customer service? Do you have experience working in a call center or other high-volume customer service role? Are you looking to build new skills? Then we have the job for you!

We are looking for Bilingual Customer Service Agents to work in the heart of Ottawa. You’ll be responsible for providing world-class customer service to callers over the phone and via email!


·Monday to Friday

·Hours of work between 830am and 430pm

·Opportunity to work in the Federal Government

·Accessible by public transit

·Team oriented environment

·No sales or any up selling required

·Get to help people every day with important projects


·Take and make calls in a tactful and professional manner

·Some Data Entry is required

·Assist other departments as necessary to ensure a great customer experience


·Bilingualism in French and English is required

·Must have previous customer service experience (call center strongly preferred)

·Completion of post-secondary education or equivalent work experience

·High attention to detail and ability to maintain professionalism under pressure

Security Clearance:

·The applicant is required to hold a Reliability Security Clearance

·Please submit resumes and Security Clearance Certificate

If this sounds like you, email your resume directly to: [email protected]

We thank you in advance for your application – Only qualified candidates will be contacted for an interview.

Fuze HR Solutions is committed to building a diverse, accessible, and equitable workforce. Our approach is twofold. Both internal, where we focus on creating a diverse and inclusive environment for our employees, and external, where we source and recruit from the most diverse candidate pools. Our teams are educated on current best practices at attracting, retaining, and working with the most talented and diverse candidates.

As an equal opportunity employer, we are committed to accommodating every candidate and encourage those who identify as a member of a visible minority group, or a person with a disability and require specific accommodations, to apply.

For all questions, comments, and feedback on our diversity and inclusion programs and policies or to request information relating to accommodation measures, please contact your local Fuze HR Solutions branch.

We look forward to working with you.


Contract Info / Information sur le contrat
  • Job ID / No. du Poste: 22953
  • Open Positions / Postes Ouverts: 1
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