{"id":943974,"date":"2026-04-10T13:43:27","date_gmt":"2026-04-10T17:43:27","guid":{"rendered":"https:\/\/fuzehr.com\/job\/service-a-la-clientele-customer-service-rep-ville-saint-laurent-canada-fr\/"},"modified":"2026-04-10T13:43:27","modified_gmt":"2026-04-10T17:43:27","slug":"service-a-la-clientele-customer-service-rep-ville-saint-laurent-canada-fr","status":"publish","type":"job_listing","link":"https:\/\/fuzehr.com\/fr\/poste\/service-a-la-clientele-customer-service-rep-ville-saint-laurent-canada-fr\/","title":{"rendered":"Service A La Clientele \/ Customer Service Rep"},"content":{"rendered":"<p class='mt20'>\n<div>Repr\u00e9sentant(e) bilingue du service \u00e0 la client\u00e8le<\/p>\n<p data-end=\"227\" data-start=\"82\">Salaire : 50 000 $ \u2013 60 000 $<br data-start=\"115\" data-end=\"118\">Horaire : Lundi au vendredi, 8 h \u2013 16 h<br data-start=\"161\" data-end=\"164\">Mode de travail : Pr\u00e9sentiel uniquement (aucun t\u00e9l\u00e9travail)<\/p>\n<p>\u00c0 propos du poste<\/p>\n<p data-end=\"702\" data-start=\"255\">Nous recherchons un(e) Repr\u00e9sentant(e) du service \u00e0 la client\u00e8le bilingue afin de soutenir et am\u00e9liorer l\u2019exp\u00e9rience client. En tant que point de contact principal entre notre marque et notre client\u00e8le, vous jouerez un r\u00f4le cl\u00e9 dans la gestion des demandes, la r\u00e9solution de probl\u00e8mes et le maintien d\u2019un service client de haute qualit\u00e9. La ma\u00eetrise du fran\u00e7ais et de l\u2019anglais est essentielle pour servir efficacement notre client\u00e8le diversifi\u00e9e.<\/p>\n<p>Responsabilit\u00e9s<\/p>\n<ul data-end=\"1785\" data-start=\"728\">\n<li data-end=\"904\" data-section-id=\"gtw6w\" data-start=\"728\">Assurer les interactions avec les clients par t\u00e9l\u00e9phone, courriel et chat afin de r\u00e9pondre aux questions, fournir de l\u2019information sur les produits et r\u00e9soudre les probl\u00e8mes.<\/li>\n<li data-end=\"985\" data-section-id=\"1ka5bxd\" data-start=\"905\">Offrir un soutien bilingue (fran\u00e7ais et anglais) \u00e0 l\u2019ensemble de la client\u00e8le.<\/li>\n<li data-end=\"1129\" data-section-id=\"ypsep7\" data-start=\"986\">G\u00e9rer le traitement des commandes, incluant la cr\u00e9ation, la modification et l\u2019annulation des commandes directes aux consommateurs et en gros.<\/li>\n<li data-end=\"1344\" data-section-id=\"e2m0sd\" data-start=\"1130\">Effectuer la gestion de boutique et web : suivi des inventaires, mise \u00e0 jour des promotions sur le site web, gestion des affichages en boutique et en ligne, et traitement de petites commandes corporatives et web.<\/li>\n<li data-end=\"1541\" data-section-id=\"7jjwuj\" data-start=\"1345\">Effectuer la saisie de donn\u00e9es et la facturation : entr\u00e9e des commandes en gros, envoi des confirmations, gestion des prix des articles en boutique et facturation des commandes web et wholesale.<\/li>\n<li data-end=\"1696\" data-section-id=\"utoebr\" data-start=\"1542\">Collaborer avec les d\u00e9partements de logistique, production et entrep\u00f4t afin d\u2019assurer le bon traitement des commandes et leur livraison dans les d\u00e9lais.<\/li>\n<li data-end=\"1785\" data-section-id=\"nd3dh2\" data-start=\"1697\">Communiquer efficacement avec les clients en cas de suivi ou de r\u00e9solution de dossier.<\/li>\n<\/ul>\n<p>Qualifications<\/p>\n<ul data-end=\"2321\" data-start=\"1810\">\n<li data-end=\"1873\" data-section-id=\"mgs2d\" data-start=\"1810\">Bilinguisme obligatoire : fran\u00e7ais et anglais (oral et \u00e9crit)<\/li>\n<li data-end=\"1956\" data-section-id=\"1i91u63\" data-start=\"1874\">Exp\u00e9rience en service \u00e0 la client\u00e8le, id\u00e9alement dans un environnement similaire<\/li>\n<li data-end=\"2027\" data-section-id=\"l5pike\" data-start=\"1957\">Excellentes comp\u00e9tences en communication et approche orient\u00e9e client<\/li>\n<li data-end=\"2088\" data-section-id=\"24pkdb\" data-start=\"2028\">Capacit\u00e9 \u00e0 travailler de fa\u00e7on autonome ainsi qu\u2019en \u00e9quipe<\/li>\n<li data-end=\"2151\" data-section-id=\"ojvtfu\" data-start=\"2089\">Aptitude \u00e0 \u00e9voluer dans un environnement rapide et dynamique<\/li>\n<li data-end=\"2214\" data-section-id=\"ssrvdh\" data-start=\"2152\">Fortes comp\u00e9tences organisationnelles et en gestion du temps<\/li>\n<li data-end=\"2258\" data-section-id=\"14t626k\" data-start=\"2215\">Exp\u00e9rience avec la suite Microsoft Office<\/li>\n<li data-end=\"2321\" data-section-id=\"de3fmd\" data-start=\"2259\">Aisance avec les outils informatiques et syst\u00e8mes de gestion<\/li>\n<\/ul>\n<div>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-<\/div>\n<p>Bilingual Customer Service Representative<\/p>\n<p data-end=\"2527\" data-start=\"2396\">Salary: $50,000 \u2013 $60,000<br data-start=\"2425\" data-end=\"2428\">Schedule: Monday to Friday, 8:00 AM \u2013 4:00 PM<br data-start=\"2477\" data-end=\"2480\">Work Model: In-office only (no remote work)<\/p>\n<p>About the Role<\/p>\n<p data-end=\"2926\" data-start=\"2552\">We are seeking a skilled Bilingual Customer Service Representative to enhance our customer experience. As the primary point of contact between our brand and our customers, you will play a key role in handling inquiries, resolving issues, and ensuring a positive customer journey. Fluency in both English and French is required to effectively support our diverse client base.<\/p>\n<p>Responsibilities<\/p>\n<ul data-end=\"3819\" data-start=\"2953\">\n<li data-end=\"3057\" data-section-id=\"1j3s768\" data-start=\"2953\">Engage with customers via phone, email, and chat to provide product information and resolve inquiries.<\/li>\n<li data-end=\"3141\" data-section-id=\"1hs5zoc\" data-start=\"3058\">Provide bilingual support in English and French across all customer interactions.<\/li>\n<li data-end=\"3263\" data-section-id=\"16zshcv\" data-start=\"3142\">Process customer orders, including creation, modification, and cancellation of direct-to-consumer and wholesale orders.<\/li>\n<li data-end=\"3451\" data-section-id=\"aihdvm\" data-start=\"3264\">Manage boutique and online operations, including inventory ordering, website promotional updates, in-store and online signage updates, and fulfillment of small corporate and web orders.<\/li>\n<li data-end=\"3620\" data-section-id=\"1imdpv3\" data-start=\"3452\">Perform data entry and invoicing tasks, including entering wholesale orders, sending confirmations, managing boutique pricing, and invoicing web and wholesale orders.<\/li>\n<li data-end=\"3730\" data-section-id=\"150dzuu\" data-start=\"3621\">Coordinate with logistics, production, and warehouse teams to ensure timely and accurate order fulfillment.<\/li>\n<li data-end=\"3819\" data-section-id=\"1xbbu8k\" data-start=\"3731\">Communicate with customers regarding order updates and issue resolution when required.<\/li>\n<\/ul>\n<p>Qualifications<\/p>\n<ul data-end=\"4285\" data-is-last-node=\"\" data-is-only-node=\"\" data-start=\"3844\">\n<li data-end=\"3908\" data-section-id=\"nk350e\" data-start=\"3844\">Fluency in English and French (spoken and written) is required<\/li>\n<li data-end=\"3981\" data-section-id=\"1ob7lpr\" data-start=\"3909\">Previous customer service experience, preferably in a similar industry<\/li>\n<li data-end=\"4033\" data-section-id=\"14lbdp4\" data-start=\"3982\">Strong communication and customer-focused mindset<\/li>\n<li data-end=\"4087\" data-section-id=\"zh2ql4\" data-start=\"4034\">Ability to work independently and as part of a team<\/li>\n<li data-end=\"4137\" data-section-id=\"1suikm8\" data-start=\"4088\">Comfortable working in a fast-paced environment<\/li>\n<li data-end=\"4188\" data-section-id=\"zepkgy\" data-start=\"4138\">Strong organizational and time management skills<\/li>\n<li data-end=\"4229\" data-section-id=\"dq738e\" data-start=\"4189\">Experience with Microsoft Office Suite<\/li>\n<li data-end=\"4285\" data-is-last-node=\"\" data-section-id=\"mnmlty\" data-start=\"4230\">Proficiency with computers and administrative systems<\/li>\n<\/ul>\n<div>Apply Today! <\/div>\n<div>jessicak@fuzehr.com <\/div>\n<\/div>\n<p><\/p>\n<div style='font-weight: bold'>Contract Info \/ Information sur le contrat<\/div>\n<ul class='list mt20'>\n<li>Job ID \/ No. du Poste: 55445326<\/li>\n<li>Open Positions \/ Postes Ouverts: 1<\/li>\n<\/ul>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_job_location":"VIlle Saint Laurent, QC, Canada","_application":"jobs@fuzehr.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0},"job-categories":[760],"job-types":[746],"job_listing_career_level":[],"job_listing_experience":[],"job_listing_qualification":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service A La Clientele \/ Customer Service Rep - Fuze HR Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fuzehr.com\/job\/service-a-la-clientele-customer-service-rep-ville-saint-laurent-canada-fr\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service A La Clientele \/ Customer Service Rep - Fuze HR Solutions\" \/>\n<meta property=\"og:description\" content=\"Repr\u00e9sentant(e) bilingue du service \u00e0 la client\u00e8le Salaire : 50 000 $ \u2013 60 000 $Horaire : Lundi au vendredi, 8 h \u2013 16 hMode de travail : Pr\u00e9sentiel uniquement (aucun t\u00e9l\u00e9travail) \u00c0 propos du poste Nous recherchons un(e) Repr\u00e9sentant(e) du service \u00e0 la client\u00e8le bilingue afin de soutenir et am\u00e9liorer l\u2019exp\u00e9rience client. 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